# Phone Systems (PBX)

The **Phone Systems** page is where you provision and manage hosted PBX instances, full business phone systems with extensions, voicemail, auto-attendants, and call routing. You can run a fully hosted UCaaS system or bring your own configuration (BYOC), and manage everything from the same list.

![The Phone Systems page with system and extension counts, search and filters, and the Add PBX button in the header](../../../assets/screenshots/dashboard/phone-systems.png)

## Add a phone system

1. On the Phone Systems page, click **Add PBX** to start the wizard.
2. **Choose a type**: select the PBX type that matches your deployment (UCaaS or BYOC).
3. **Details**: name the system and set its core options.
4. **Configuration**: set the remaining options. (BYOC deployments add a support-package step.)
5. **Confirm & create**: review your choices and create the PBX.

![The Create New Phone System wizard on its Choose PBX Type step, offering UCaaS, Bring Your Own Carrier, and Demo options](../../../assets/screenshots/dashboard/phone-systems-add-pbx.png)

The new system appears in the list and begins provisioning automatically.

## Provisioning statuses

A PBX moves through several states on its way to being ready:

- **Setting Up** → **Configuring** → **Activating** → **Active**
- An **Active** system can be stopped, which makes it **Inactive** until you start it again.

The page header shows total, active, and pending counts so you can see where everything stands at a glance.

## Manage your PBX

Click a phone system to open its detail panel:

- **Extensions**: view and manage the system's extensions; their live registration state also appears on the [dashboard home](/dashboard/home/).
- **Backups**: see when the system was last backed up and manage backups.
- **Logs**: review system logs when troubleshooting.
- Health, call recording, and update-channel settings are visible per system, and you can filter the list by any of them.

To carry calls, connect the PBX to a SIP trunk, see [Create a Trunk](/sip/trunks/create/), and point your numbers at it from the [Numbers page](/dashboard/numbers/). Audio prompts for auto-attendants and queues can be generated with [Text to Speech](/dashboard/text-to-speech/).

## Day-to-day PBX administration

Provisioning and lifecycle live in this dashboard; the day-to-day configuration of extensions, call flows, and features happens in the PBX management interface. The full PBX manuals, administrator guide, call flow designer, operator panel, and more, live in the [PBX documentation](/pbx/) section; see the [available guides](/pbx/guides/).
