# Export and Import Organizations

Cloud Voice lets you download every organization you have configured as a CSV (Comma-Separated Values) file. Treat that file as a working template: edit it offline to add, adjust, or remove organizations, then upload it to apply the changes in bulk. This page covers both directions of the process, exporting and importing.

## Export all organizations

Exporting produces a single CSV file containing all of your current organizations, which you can then modify however you need.

1. Sign in to the PBX (Private Branch Exchange) web portal and open **Extension and Trunk > Extension > Organization**.
2. Click **Export**.

   The portal downloads a CSV file to your computer. For a breakdown of each column and the values it accepts, see [Organization Parameters](/pbx/administrator-guide/import-and-export-parameters-organization/).

:::note
Exporting only reads your current setup, so it is safe to run at any time and does not change anything on the system. The file is a snapshot of the organizations that exist when you click **Export**, so re-export whenever you need an up-to-date copy.
:::

## Import organizations

:::tip
Export your existing organizations first and build on that file. Starting from the exported layout is faster than creating a CSV from scratch and helps you avoid formatting mistakes.
:::

### Before you begin

Your import file must meet the following requirements:

- **Format**: UTF-8 encoded `.CSV`
- **Size**: Under 50 MB
- **File name**: Fewer than 127 characters
- **Values**: Every parameter in the file must be valid. See [Organization Parameters](/pbx/administrator-guide/import-and-export-parameters-organization/) for the accepted format of each field.

:::caution
If the file misses any of these requirements (wrong encoding, larger than 50 MB, a file name of 127 characters or more, or an invalid value in any column), the portal rejects the import. Check the file against every item above before uploading.
:::

### Steps

1. Sign in to the PBX web portal and open **Extension and Trunk > Extension > Organization**.
2. Click **Import**.
3. In the dialog that opens, click **Browse** and choose your CSV file.
4. Click **Import**.

   The organizations from your file appear in the **Organization** list.