# Organization Parameters

When you export or bulk-import organizations, Cloud Voice reads and writes each organization as a row in a CSV file. CSV (Comma-Separated Values) is a plain-text table format that any spreadsheet program can open. This page explains the columns that file contains, whether each one is mandatory, and how to format its value.

:::tip
To get a file with the correct columns already in place, export your existing organizations first, then edit that file and re-import it. Starting from an exported file is faster and less error-prone than building a CSV from scratch.
:::

## Column reference

| Column | Required | Format and rules | Default |
|--------|----------|------------------|---------|
| Organization Name | Yes | Up to 127 characters. | None |
| Parent Organization | Yes | The complete path of the parent organization (see below). | None |

:::caution
Keep each Organization Name to 127 characters or fewer. A name longer than the limit will cause that row to fail when you import the file.
:::

## Building the Parent Organization path

The **Parent Organization** value is the full path to the organization that sits directly above the one in this row, written from the top level down. Separate each level in the hierarchy with a forward slash (`/`).

To place an organization under more than one parent, list each full path and join them with an ampersand (`&`).

Suppose your root organization is named `Acme`. The following examples show how to fill in the field:

- To attach the row to the root organization, enter `Acme`.
- To attach it to a first-level organization named "Marketing Center", enter `Acme/Marketing Center`.
- To attach it to a second-level organization named "Support Team" beneath Marketing Center, enter `Acme/Marketing Center/Support Team`.
- To attach it to two organizations at once, enter `Acme/Marketing Center&Acme/Product Management Center`.

:::note
Both columns are required for every row. A row that is missing an Organization Name or a valid Parent Organization path will not import.
:::