# Add and Manage Company Contacts

Company contacts are a shared directory that authorized people can look up from the Cloud Voice App and from provisioned IP phones. This page covers how to build and maintain that directory from the management portal.

## Who can manage company contacts

Out of the box, only two kinds of user can create or change company contacts: whoever has full administrator access to the phone system's management portal (reached by logging in to the Cloud Voice Dashboard), and any extension user who holds the **Administrator** role. Everyone else has no access to the directory at all.

If you want ordinary extension users to see or maintain company contacts from their own Cloud Voice App or desk phone, grant them the appropriate permission first. See [Grant Company Contacts Permission](/pbx/administrator-guide/set-up-contact-visibility/) to control visibility, and [View Company Contacts from IP Phones](/pbx/administrator-guide/allow-users-to-query-and-use-contacts-on-ip-phones/) to expose the directory on provisioned handsets.

## Add a company contact

1. Sign in to the management portal and open **Contacts > Company Contacts**.
2. Click **Add**.

   ![The Add button on the Company Contacts list](/images/pbx/add-contact.png)

3. Fill in the contact's details.

   :::note
   New entries are placed in the built-in **All Company Contacts_Phonebook** automatically. To also file the contact under one or more of your own phonebooks, pick them from the **Phonebook List** drop-down.
   :::

   ![Contact detail form with name, number, and phonebook fields](/images/pbx/contact-detail.png)

4. Click **Save**.

The entry is saved to the shared directory and becomes available to every authorized user through the Cloud Voice App and their IP phones.

## Edit a company contact

1. Sign in to the management portal and open **Contacts > Company Contacts**.
2. Click the edit icon ![Edit](/images/pbx/edit.png) next to the contact you want to change.
3. Update the details as needed.
4. Click **Save**.

## Delete company contacts

:::caution
Deleting is immediate and permanent. Once you confirm, the contact disappears from the shared directory for every authorized user and from their provisioned phones. There is no recycle bin, so you would have to add the contact again by hand to bring it back.
:::

1. Sign in to the management portal and open **Contacts > Company Contacts**.
2. To remove a single contact, click the delete icon ![Delete](/images/pbx/delete.png) next to it, then click **OK**.

   ![Confirmation prompt for removing one company contact](/images/pbx/delete-a-company-contact.png)

3. To remove several contacts at once, select their checkboxes, click **Delete** and choose **Bulk Delete**, then click **OK**.

   
   ![Cloud Voice, selecting multiple contacts for a bulk delete](/images/pbx/bulk-delete-company-contacts.png)

4. To clear the entire directory, click **Delete** and choose **Delete All**, then click **Confirm**.

   :::danger
   **Delete All** erases every company contact in a single action, not just the ones you have selected. It cannot be undone, and it affects everyone who relies on the shared directory. Only use it when you truly intend to empty the whole company address book.
   :::

   
   ![Cloud Voice, deleting every company contact at once](/images/pbx/delete-all-company-contacts.png)