# Manage Operation Logs

Cloud Voice records the actions taken by administrators and extension users as operation logs. Together these entries form an audit trail: a time-stamped history of who changed what, from where, and when. Use it to confirm a configuration change, trace an unexpected setting back to its source, or hand a record to a security review. This page covers how to view those entries on demand and how to export them to a file.

:::note
"PBX" (Private Branch Exchange) is the phone system that routes your organization's calls. The PBX web portal is the browser-based admin console where you manage it.
:::

## View operation logs

1. Sign in to the PBX web portal and open **Maintenance > Operation Logs**.
2. Narrow the results with the available filters:
   - **User**: Show every user's activity, or limit the view to the administrator or a single extension.
   - **Module**: Show activity across all modules, or focus on one module (for example, extensions or trunks).
   - **IP Address**: Restrict results to actions that came from a particular IP (Internet Protocol) address, which identifies the device or network the action was performed from.
   - **Time**: Restrict results to a chosen date and time range.

   :::tip
   You can apply several filters at once to zero in on a specific action. For example, set **User** and **Time** together to see exactly what one person did during a given window.
   :::
3. Optional: To inspect a single entry in full, click the view icon ![View details](/images/pbx/view.png) next to that log.

   :::note
   The detail view expands one log entry so you can read the complete record of that action, rather than the summary shown in the list.
   :::

## Download operation logs

1. Sign in to the PBX web portal and open **Maintenance > Operation Logs**.
2. To save the complete history, click **Download**.
3. To save only a subset, apply the filters described above first, then click **Download**. Only the entries currently matching your filters are exported.

The logs are saved as a CSV (comma-separated values) file, which opens in spreadsheet software such as Excel or Google Sheets.

:::caution
An exported log file can contain sensitive account activity, including user names and IP addresses. Store it in a secure location and share it only with people who need it.
:::