# Manage System Logs

Cloud Voice keeps a set of system logs that capture what the phone system is doing behind the scenes. These files are useful when you need to troubleshoot an issue or hand diagnostic detail to support. From the administrator portal you can pull copies of these logs down to your computer or clear out ones you no longer need.

## Download system logs

1. Sign in to the phone system web portal and open **Maintenance > System Logs**.
2. Grab the logs you want:
   - For a single file, click the download icon ![Download a log](/images/pbx/download.png) on that log's row.
   - For several at once, tick the checkbox next to each log you want, then click **Download**.

The selected logs are bundled together and saved as a compressed `.tar` file.

:::tip
Extract the `.tar` archive to read the individual log files. Any capable text editor, such as Notepad++, will open them.
:::

## Delete system logs

Clearing out old logs frees up space and keeps the list easy to scan.

1. Sign in to the phone system web portal and open **Maintenance > System Logs**.
2. To remove one log, click the delete icon ![Delete a log](/images/pbx/delete.png) on that log's row.
3. To remove several logs together, select the checkbox beside each one and click **Delete**.

:::caution
Deleting a log is permanent, and there is no undo. If the log might still be needed to troubleshoot an issue or to send to support, download a copy first.
:::