# Download Fax Data

Every fax you send or receive in the Cloud Voice App is recorded as a log entry, and the fax document itself is kept on file. When you need a local copy, you can export a batch of logs together with their documents, or pull down a single fax on its own. Both options are covered below.

:::caution
Faxes often carry confidential material (medical, financial, or legal documents). Once you download them, those files leave the platform and sit on your local machine, so save them to a secure location and follow your organization's data-retention and privacy rules.
:::

## Export fax logs with their documents

Use this method when you want the log details and the fax pages for one or more entries in a single package.

1. Sign in to the Cloud Voice App and open **Fax Management > Fax**.
2. (Optional) Use the filters above the list to find the entries you want. The available filters are described below.

   ![Filter controls at the top of the fax list](/images/pbx/desktop-fax-filter.png)

   | Filter | What it does |
   | --- | --- |
   | Fax Direction | Choose **Send** to show only sent faxes or **Receive** to show only received faxes. |
   | Status | Limit the list to faxes with a particular status. |

   :::note
   You can also click the column headers in the list to filter further and refine your results.
   :::

3. Select the fax entries to export by ticking their checkboxes, then click **Download**.

   ![Fax entries selected with the Download button ready](/images/pbx/desktop-download-multiple-fax.png)

4. When prompted, choose where to save the file on your computer.

   The export arrives as a `.zip` archive (a single compressed file that bundles everything together). Inside you'll find a `.csv` file listing the log details along with one `.pdf` per fax document.

   :::note
   Unzip the archive to open its contents. The `.csv` (comma-separated values) file opens in any spreadsheet app, such as Excel or Google Sheets, and each `.pdf` holds the pages of one fax.
   :::

## Download a single fax document

Use this method when you only need the pages of one fax and not the log data.

1. Sign in to the Cloud Voice App and open **Fax Management > Fax**.
2. (Optional) Use the filters above the list to locate the entry whose document you want. The filters work the same as above.

   ![Filter controls at the top of the fax list](/images/pbx/desktop-fax-filter.png)

   | Filter | What it does |
   | --- | --- |
   | Fax Direction | Choose **Send** to show only sent faxes or **Receive** to show only received faxes. |
   | Status | Limit the list to faxes with a particular status. |

   :::note
   You can also click the column headers in the list to filter further and refine your results.
   :::

3. Click the download icon ![Download icon](/images/pbx/download.png) next to the fax entry you want.

   ![Download icon shown beside a single fax entry](/images/pbx/desktop-download-individual-fax.png)

4. When prompted, choose where to save the file on your computer.

   The document is saved as a single `.pdf` file.