# Import and Export Personal Contacts

The Cloud Voice App lets you move your personal contacts in and out as a CSV file. Exporting gives you an editable copy you can update in bulk, and importing loads a prepared CSV back into your personal contact list.

## Export personal contacts

Exporting writes every personal contact to a single CSV file. Once you have the file, you can add, remove, or edit entries in a spreadsheet editor before bringing the changes back in.

1. In the Cloud Voice App, open **Contacts**.
2. In the top-left corner, click the contact-group icon ![contact group selector](/images/pbx/web-group.png), then choose **Personal Contacts** from the drop-down list.

   
   ![Cloud Voice, selecting Personal Contacts from the contact-group drop-down](/images/pbx/select-personal-contact-on-desktop-1.png)
3. At the top of the page, click **Export**.
4. When the download prompt appears, save the file to the location you want.

## Import personal contacts

:::tip
Export your personal contacts first and edit that file. Using the exported CSV as your starting template keeps the columns correct and saves you setup time.
:::

Before you import, confirm your CSV meets these requirements:

- **Format**: UTF-8 encoded `.CSV`
- **Size**: under 300 MB
- **File name**: fewer than 127 characters
- **Fields**: the columns and values in the file must match the accepted contact parameters

:::caution
These are hard requirements. If your file is not saved as UTF-8 CSV, is 300 MB or larger, or has a name of 127 characters or more, the import will not succeed. Correct the file and try again.
:::

To import the file:

1. In the Cloud Voice App, open **Contacts**.
2. In the top-left corner, click the contact-group icon ![contact group selector](/images/pbx/web-group.png), then choose **Personal Contacts** from the drop-down list.
3. At the top of the page, click **Import**.
4. In the window that opens, click **Browse** and select your CSV file.
5. Click **Import**.

The contacts from your file now appear under **Personal Contacts**.