# Download Fax Data

Cloud Voice keeps a record of every fax your account sends and receives. From the fax log you can pull down a batch of entries together with their documents, or grab a single fax on its own. This page covers both.

All fax activity lives under **Integrations > Fax > Fax Logs** in the management portal.

## Filter the fax log

Before downloading, narrow the list to the entries you care about using the filters along the top of the fax log.

Two of the filters expect a fax number in E.164 format: a plus sign, the country code, then the full number with no spaces, dashes, or parentheses (for example, `+14155551234`).

![Filter controls above the fax log for direction, time range, numbers, and sender extension](/images/pbx/filter-fax-log.png)

| Filter | What it does |
| --- | --- |
| Fax Direction | Choose **Send** to show outbound faxes or **Receive** to show inbound faxes. |
| Time | Limit results to faxes sent or received within a date and time range. |
| From | Match on the sender's fax number, entered in E.164 format. |
| To | Match on the recipient's fax number, entered in E.164 format. |
| Sender Extension | Match on a specific user by extension number or extension name. |

:::note
When you filter by **To**, a scheduled outbound fax addressed to several recipients is matched only against the first number in its recipient list.
:::

## Download a batch of fax logs and files

1. Go to **Integrations > Fax > Fax Logs**.
2. (Optional) Apply the [filters](#filter-the-fax-log) above to find the entries you want.
3. Select the checkbox next to each fax log you want, then click **Download**.

   ![Several fax log rows selected with the Download button ready to export them](/images/pbx/download-multiple-fax-files.png)

The export arrives as a single `.zip` archive. Inside you'll find a `.csv` file listing the log details and one `.pdf` for each fax document.

## Download a single fax file

1. Go to **Integrations > Fax > Fax Logs**.
2. (Optional) Apply the [filters](#filter-the-fax-log) above to locate the fax you're after.
3. Click the download icon ![Download](/images/pbx/download.png) on that fax log's row.

   ![Download icon on an individual fax log row that saves just that document](/images/pbx/download-a-fax-file.png)

The fax is saved on its own as a `.pdf` file.
