# Auto Provision a Fanvil IP Phone

Auto provisioning lets Cloud Voice deliver a phone's configuration to it over the network, so a Fanvil handset picks up its extension and settings on its own with nothing typed into the phone itself. The steps below use the Fanvil X6U-V2 (firmware 2.12.1) as a worked example; the same flow applies to any supported model.

## Supported models and firmware

Locate your model in the table below and confirm the minimum versions before you begin.

:::caution
Auto provisioning works only when both the handset and the PBX (Private Branch Exchange, your Cloud Voice phone system) are running at least the firmware listed for the model. If either side is on an older version, the phone can fail to provision with no clear error, so update the firmware first.
:::

| Model | Minimum phone firmware | Minimum PBX firmware |
| --- | --- | --- |
| A10 | 2.12.4 or later | 84.11.0.22 or later |
| A10W | 2.12.4 or later | 84.11.0.22 or later |
| A12 | 2.12.49.6 or later | 84.14.0.26 or later |
| A12V | 2.12.50.1 or later | 84.14.0.26 or later |
| A201 | 2.12.49.6 or later | 84.14.0.26 or later |
| A212 | 2.12.49.6 or later | 84.14.0.26 or later |
| A233 | 2.12.49.6 or later | 84.14.0.26 or later |
| A308i | 2.6.10.1177 or later | 84.14.0.26 or later |
| A32 | 2.6.0.408 or later | 84.5.0.86 or later |
| A32i | 2.6.0.408 or later | 84.5.0.86 or later |
| A320 | 2.6.0.1402 or later | 84.11.0.22 or later |
| A320i | 2.6.0.1402 or later | 84.11.0.22 or later |
| FH-S01 | 2.12.8 or later | 84.9.0.20 or later |
| H1 | 2.12.1 or later | 84.10.0.32 or later |
| H1-2 Wire | 2.12.1 or later | 84.20.0.74 or later |
| H2U | 2.4.7 or later | 84.5.0.86 or later |
| H2U-V2 | 2.4.7.6 or later | 84.5.0.86 or later |
| H3 | 2.12.1.7334 or later | 84.5.0.86 or later |
| H3W | 2.4.4 or later | 84.5.0.86 or later |
| H4 | 1.0.8 or later | 84.14.0.26 or later |
| H4W | 1.0.8 or later | 84.14.0.26 or later |
| H5 | 2.12.1.7334 or later | 84.5.0.86 or later |
| H5W | 2.4.4 or later | 84.5.0.86 or later |
| H6 | 1.0.8 or later | 84.14.0.26 or later |
| H6W | 1.0.8 or later | 84.14.0.26 or later |
| H603W | 2.14.0.11 or later | 84.14.0.26 or later |
| i10 | 1.2.7 or later | 84.5.0.86 or later |
| i10D | 1.2.7 or later | 84.5.0.86 or later |
| i10S | 2.4.4 or later | 84.5.0.86 or later |
| i10SD | 2.4.4 or later | 84.5.0.86 or later |
| i10SV | 2.4.4 or later | 84.5.0.86 or later |
| i10V | 1.2.7 or later | 84.5.0.86 or later |
| i11S | 1.2.7 or later | 84.5.0.86 or later |
| i11SV | 2.4.4 or later | 84.5.0.86 or later |
| i12 | 2.8.2.7009 or later | 84.5.0.86 or later |
| i16V | 2.8.2.7009 or later | 84.5.0.86 or later |
| i16S | 2.4.4 or later | 84.5.0.86 or later |
| i16SV | 2.4.4 or later | 84.5.0.86 or later |
| i18S | 2.8.2.7009 or later | 84.5.0.86 or later |
| i20S | 2.8.2.7009 or later | 84.5.0.86 or later |
| i23S | 2.8.2.7009 or later | 84.5.0.86 or later |
| i30 | 2.8.2.7009 or later | 84.5.0.86 or later |
| i31S | 2.8.2.7009 or later | 84.5.0.86 or later |
| i32V | 2.8.2.7009 or later | 84.5.0.86 or later |
| i33V | 2.8.2.7009 or later | 84.5.0.86 or later |
| i33VF | 2.8.2.7009 or later | 84.5.0.86 or later |
| i504 | 2.12.43.13 or later | 84.6.0.24 or later |
| i505 | 2.6.6.391 or later | 84.11.0.22 or later |
| i506W | 2.12.43.13 or later | 84.6.0.24 or later |
| i507W | 2.6.6.394 or later | 84.11.0.22 or later |
| i51 | 2.8.13 or later | 84.5.0.86 or later |
| i51W | 2.8.13 or later | 84.5.0.86 or later |
| i52 | 2.8.13 or later | 84.5.0.86 or later |
| i52W | 2.8.13 or later | 84.5.0.86 or later |
| i53 | 2.8.13 or later | 84.5.0.86 or later |
| i53W | 2.8.13 or later | 84.5.0.86 or later |
| i55A | 1.0.0.45 or later | 84.8.0.25 or later |
| i56A | 0.3.0.21 or later | 84.5.0.86 or later |
| i57A | 1.0.0.46 or later | 84.8.0.25 or later |
| i60 | 2.12.50.16 or later | 84.6.0.24 or later |
| i61 | 2.4.0 or later | 84.6.0.24 or later |
| i62 | 2.4.0 or later | 84.6.0.24 or later |
| i63 | 2.4.0 or later | 84.6.0.24 or later |
| i64 | 2.4.0 or later | 84.6.0.24 or later |
| i67 | 2.12.50.5 or later | 84.8.0.25 or later |
| i68 | 2.8.40.22 or later | 84.8.0.25 or later |
| PA2 | 2.8.2.7009 or later | 84.5.0.86 or later |
| PA2S | 2.8.11 or later | 84.5.0.86 or later |
| PA3 | 2.4.4 or later | 84.5.0.86 or later |
| V50G | 2.12.23.5 or later | 84.14.0.26 or later |
| V50P | 2.12.20.4 or later | 84.14.0.26 or later |
| V60G | 2.12.20.34 or later | 84.14.0.26 or later |
| V60P | 2.12.20.3 or later | 84.14.0.26 or later |
| V60W | 2.12.20.3 or later | 84.14.0.26 or later |
| V61G | 2.12.18.8 or later | 84.14.0.26 or later |
| V61W | 2.12.18.8 or later | 84.14.0.26 or later |
| V62 | 2.4.10 or later | 84.6.0.24 or later |
| V62G | 2.12.18.8 or later | 84.14.0.26 or later |
| V62W | 2.12.18.8 or later | 84.14.0.26 or later |
| V62 Pro | 2.12.18.2 or later | 84.14.0.26 or later |
| V63 | 2.12.16.19 or later | 84.11.0.22 or later |
| V64 | 2.4.10 or later | 84.6.0.24 or later |
| V65 | 2.12.2.4 or later | 84.7.0.17 or later |
| V66 | 2.12.18.4 or later | 84.14.0.26 or later |
| V66 Pro | 2.12.18.4 or later | 84.14.0.26 or later |
| V67 | 2.6.0 or later | 84.6.0.24 or later |
| W610W | 2.12.0 or later | 84.11.0.22 or later |
| W611W | pvt-2.8 or later | 84.8.0.25 or later |
| W620W | 2.16.2 or later | 84.11.0.22 or later |
| W626W | 2.16.30 or later | 84.11.0.22 or later |
| W710D | 1.18.11 or later | 84.14.0.26 or later |
| W710H | 1.0.14.5 or later | 84.14.0.26 or later |
| X1S / X1SP | 2.2.12 or later | 84.5.0.86 or later |
| X1SG | 2.2.12 or later | 84.5.0.86 or later |
| X2 / X2P | 2.14.0.7386 or later | 84.5.0.86 or later |
| X2C / X2CP | 2.14.0.7386 or later | 84.5.0.86 or later |
| X210 | 2.2.11 or later | 84.5.0.86 or later |
| X210-V2 | 2.12.1.3 or later | 84.7.0.17 or later |
| X210i | 2.2.11 or later | 84.5.0.86 or later |
| X210i-V2 | 2.12.1.3 or later | 84.7.0.17 or later |
| X3SG | 2.2.12 or later | 84.5.0.86 or later |
| X3S / X3SP / X3G | 2.14.0.7386 or later | 84.5.0.86 or later |
| X3S Lite / X3SP Lite | 2.4.5 or later | 84.5.0.86 or later |
| X3S Pro / X3SP Pro | 2.4.5 or later | 84.5.0.86 or later |
| X3SW | 2.4.5 or later | 84.5.0.86 or later |
| X3SG Lite | 2.4.5 or later | 84.5.0.86 or later |
| X3SG Pro | 2.4.5 or later | 84.5.0.86 or later |
| X3U | 2.2.12 or later | 84.5.0.86 or later |
| X3U Pro | 2.4.5 or later | 84.5.0.86 or later |
| X301 | 2.12.2 or later | 84.8.0.25 or later |
| X301G | 2.12.2 or later | 84.8.0.25 or later |
| X301W | 2.12.2 or later | 84.8.0.25 or later |
| X303 | 2.12.2 or later | 84.8.0.25 or later |
| X303G | 2.12.2 or later | 84.8.0.25 or later |
| X303W | 2.12.2 or later | 84.8.0.25 or later |
| X303-2 Wire | 1.0.3 or later | 84.14.0.26 or later |
| X305 | 2.12.1.6 or later | 84.8.0.25 or later |
| X306 | 2.12.20.4 or later | 84.8.0.25 or later |
| X4 / X4G | 2.14.0.7386 or later | 84.5.0.86 or later |
| X4U | 2.2.11 or later | 84.5.0.86 or later |
| X4U-V2 | 2.12.1 or later | 84.6.0.24 or later |
| X5U | 2.2.11 or later | 84.5.0.86 or later |
| X5U-V2 | 2.12.1 or later | 84.6.0.24 or later |
| X5S | 2.2.1 or later | 84.5.0.86 or later |
| X6 | 2.2.1 or later | 84.5.0.86 or later |
| X6U | 2.2.11 or later | 84.5.0.86 or later |
| X6U-V2 | 2.12.1 or later | 84.6.0.24 or later |
| X7 | 2.2.11 or later | 84.5.0.86 or later |
| X7A | 2.2.0.229 or later | 84.5.0.86 or later |
| X7C | 2.2.11 or later | 84.5.0.86 or later |
| X7-V2 | 2.12.1.3 or later | 84.7.0.17 or later |
| X7C-V2 | 2.12.1.3 or later | 84.7.0.17 or later |
| Y501 | 2.12.4 or later | 84.11.0.22 or later |
| Y501W | 2.12.4 or later | 84.11.0.22 or later |
| Y501-Y | 2.12.4 or later | 84.11.0.22 or later |
| Y501W-Y | 2.12.4 or later | 84.11.0.22 or later |

## Before you start

Have the following ready before you add the phone:

- Confirm that the provisioning template for your phone model has already been downloaded to the PBX. You manage these under **Auto Provisioning > Resource Repository > Default Templates**.
- If the handset has been used before, perform a factory reset so no stale configuration interferes with provisioning.
- Note the phone's details: its vendor, model, and MAC address (Media Access Control, the unique hardware address printed on the label on the back or base of the phone). You enter all three when you add the device.

## Step 1: Add the phone in the PBX

1. Sign in to the PBX web portal and go to **Auto Provisioning > Phones**.
2. Click **Add > Add**.
3. In the **IP Phone** section, describe the device.

   ![Adding a Fanvil handset by vendor, model, and MAC address](/images/pbx/add-fanvil-phone.png)

   - **Vendor**: Choose **Fanvil**.
   - **Model**: Choose your phone model. In this example, choose **X6U-V2**.
   - **MAC Address**: Type the phone's MAC address.
4. In the **Options** section, set the provisioning behavior.

   
   ![Cloud Voice, provisioning options for the Fanvil handset, including template and first-time authentication](/images/pbx/fanvil-option-cloud.png)

   - **Template**: Pick a template from the drop-down list.

     :::note
     You can use the default template that matches your phone model, or build your own. See **Create a Custom Auto Provisioning Template** for details.
     :::
   - **Provisioning Link**: Generated for you automatically. It points to where the phone's configuration file is stored.
   - **Authentication for the First-time Auto Provisioning**: When enabled, the phone prompts the user for credentials before it provisions for the first time.

     :::note
     Keep this option enabled. It prevents an unauthorized device from pulling the extension's configuration.
     :::
5. In the **Assign Extension** section, select the extension to bind to this phone.

   ![Assigning an extension to the phone during provisioning](/images/pbx/assign-an-extension-pnp.png)

   :::tip
   If the extension you want is missing from the drop-down list, it is already tied to another phone. You have two options:

   - Free the extension from its current phone first, see **Release an Extension from a Provisioned IP Phone**.
   - Keep the existing association and enable concurrent registration on the extension. By default the PBX lets an extension register with only one SIP (Session Initiation Protocol, the protocol that carries call signaling) endpoint, so allowing concurrent registration lets it register on this phone as well.
   :::
6. Click **Save**.

   The PBX raises the event notification **RPS Request Success** to confirm the device has been registered for provisioning. (RPS is the Redirection and Provisioning Service that tells the phone where to fetch its configuration.)

## Step 2: Provision the phone

1. Reboot the Fanvil phone.
2. If you left **Authentication for the First-time Auto Provisioning** enabled, the phone asks for credentials. Enter them on the handset.

   ![Entering provisioning credentials on the Fanvil phone](/images/pbx/fanvil-auth-login.png)

   - **Username**: The extension number assigned to the phone.
   - **Password**: The extension's Voicemail Access PIN.

     :::note
     You can look up the Voicemail Access PIN on the **Voicemail** tab of the extension's configuration page.

     
     ![Cloud Voice, the Voicemail Access PIN field on an extension's Voicemail tab](/images/pbx/ext-vm-pin.png)
     :::

## Result

The phone downloads its configuration from the PBX and applies the settings on its own, and the assigned extension registers on the handset. To confirm, open **Auto Provisioning > Phones** in the PBX web portal and check the registration status.

![The Fanvil phone shown as provisioned and registered in the phone list](/images/pbx/fanvil-provisioned-pce.png)