# Manually Register Alcatel-Lucent Enterprise (ALE) Phone with Cloud Voice

When a phone can't be auto provisioned, you can point it at your Cloud Voice system yourself by typing the extension's SIP credentials into the phone's web interface. This page walks through that manual registration on an Alcatel-Lucent Enterprise (ALE) handset, using an ALE M3 (firmware 2.13.39.000.2217) as the working example.

## Supported devices

Any Alcatel-Lucent Enterprise IP phone that supports SIP (Session Initiation Protocol) can register with Cloud Voice using this method.

## Step 1: Collect the extension's registration details

Sign in to the Cloud Voice management portal and gather the values below. You'll type them into the phone in Step 2.

**Extension credentials**

Go to **Extension and Trunk > Extension**, click the edit icon next to the extension, then open **User > Extension Information**. Note down:

- Extension Number
- Registration Name
- Registration Password

![Extension Information panel listing the extension number, registration name, and registration password](/images/pbx/extension-information.png)

**Transport protocol**

Go to **Extension and Trunk > Extension**, click the edit icon, then open **Advanced > VoIP Settings > Transport** and note the protocol set for the extension. The transport protocol controls how the phone and Cloud Voice exchange SIP messages. This example uses UDP (User Datagram Protocol).

![Cloud Voice, VoIP settings showing the extension's transport protocol](/images/pbx/extension-transport-protocol.png)

:::caution
The **Transport Mode** you choose on the phone in Step 2 must match the protocol set here. If the two do not match, the phone will not register.

- If the extension uses **TCP** (Transmission Control Protocol), confirm the SIP TCP port is turned on under **PBX Settings > SIP Settings > General > Basic**. Registration fails otherwise.

  ![SIP general settings with the TCP port enabled](/images/pbx/ext-reg-open-tcp.png)

- If the extension uses **TLS** (Transport Layer Security), confirm TLS is turned on under **PBX Settings > SIP Settings > TLS**. Registration fails otherwise.

  ![SIP TLS setting enabled](/images/pbx/ext-reg-open-tls.png)
:::

**PBX domain name**

The domain name of your Cloud Voice system. This example uses `pbx.example.com`.

**SIP registration port**

The default SIP registration port is `5060`.

## Step 2: Register the extension on the ALE phone

1. Log in to the phone's web interface.

   ![Login page for the ALE phone web interface](/images/pbx/login-to-ale-phone.png)

   a. Enter the phone's IP address in your browser's address bar.

   b. Enter the user name `admin` and its password. This example uses the default password `123456`.

   c. Click **Login**.

   :::caution
   `123456` is the factory default web password. Once the phone is up, sign back in and set a strong admin password. Leaving the default in place lets anyone on the network reconfigure the phone, which is a toll-fraud risk.
   :::

2. In the left navigation bar, go to **Account > Basic** and fill in the registration settings.

   a. In the **Account** drop-down, pick an available account, then turn on **Account Active**.

   ![Account drop-down with Account Active enabled](/images/pbx/ale-enable-account.png)

   b. Enter the extension credentials.

   ![Account fields for the SIP label name, user name, register name, and password](/images/pbx/ale-extension-information.png)

   - **SIP Label Name**: A name for the account, shown on the phone's screen.
   - **User Name**: The extension number.
   - **Register Name**: The extension's registration name.
   - **Password**: The extension's registration password.

   c. Enter the PBX details and, if you like, a registration period.

   
   ![Cloud Voice, SIP server, port, and transport fields on the ALE phone](/images/pbx/ale-sip-server-pce.png)

   - **SIP Server**: The domain name of your Cloud Voice system.
   - **SIP Server Port**: The SIP registration port. Enter `5060`.
   - **Register Expire Time**: Optional. Sets how often the phone re-registers.

     :::tip
     The allowed range for the registration timer is shown under **PBX Settings > SIP Settings > General > SIP Endpoint Registration Timer** in the management portal.
     :::

   - **Transport Mode**: Select the extension's transport protocol. This example uses **UDP**.

   d. Click **Submit**.

## Result

The extension registers successfully. You can confirm its state in the **Account Status** field on the phone.

![Account page showing the extension registered](/images/pbx/ale-extension-registered.png)