# Log in to the Cloud Voice App with a QR Code

Your welcome email includes a QR code that lets you sign in to the Cloud Voice App on your mobile device in a single scan, so you don't have to enter your extension credentials by hand.

## Before you start

Make sure the Cloud Voice welcome email has arrived in your inbox. It contains the QR code you'll scan during login.

:::note
If the welcome email never shows up, ask your system administrator to send it again.
:::

:::caution
Each QR code works only once. After you have used it to sign in, it cannot be scanned a second time. If a scan fails because the code was already used, ask your administrator to send a fresh welcome email with a new code.
:::

## Sign in

![Cloud Voice, the mobile login screen with the QR scanner open, framing a code from the welcome email](/images/pbx/mobile-login-scan-code.gif)

1. On the login screen, tap the scan icon ![Scan icon](/images/pbx/scan-03.png) in the top-right corner.
2. Point your camera at the QR code in the welcome email.

   The app reads your login details from the code and signs you in on its own.

   :::note
   The first time you log in with your extension account, you'll be prompted to accept the privacy policy and set a new password to replace the temporary one. Once you finish, sign back in to the Cloud Voice App using the password you just created.
   :::