# Forward Fax to Email or Another Fax Number

Once a fax lands in your list, you can pass it along without leaving the app. Forwarding is handy when you need to get a document into a colleague's inbox right away, hold onto a copy for later, or route it to a different fax line. A received fax can go to one or more email addresses, or on to another fax number.

## Forward a fax to an email address

1. Open the fax list.
   1. Sign in to the Cloud Voice App and go to **Fax Management > Fax**.
   2. Find the fax you want to send on, click the drop-down arrow at the end of its row, and choose **Forward**.

      ![A received fax row expanded to show the Forward action](/images/pbx/desktop-forward-fax.png)

2. In the dialog that appears, fill in the destination.
   1. Set **Forward To** to **Email**.
   2. Click **Add**, pick an email type, and enter where the fax should go.

      :::note
      You can create up to 5 email entries.
      :::

      | Email Type | Description |
      | --- | --- |
      | Extension's Email | Delivers the fax as an email attachment to the mailboxes of the extension users you choose. Select the extensions from the **Extension/Email** drop-down list. |
      | Specified Email | Delivers the fax as an email attachment to an address you type in. Enter the address in the **Extension/Email** field. |

      :::caution
      When you send to an extension's email, confirm that each selected extension has a valid email address on file. Extensions with no address configured will not receive the fax.
      :::
   3. Click **Save**.

The fax is delivered to each destination as an email attachment.

## Forward a fax to another fax number

You can hand a received fax off to a different fax number.

:::note
This option only works if your administrator has granted your extension permission to send faxes. If the **Fax** destination is missing or the forward fails, ask your administrator to enable send-fax permission for you.
:::

1. Open the fax list.
   1. Sign in to the Cloud Voice App and go to **Fax Management > Fax**.
   2. Find the fax you want to send on, click the drop-down arrow at the end of its row, and choose **Forward**.

      ![A received fax row expanded to show the Forward action](/images/pbx/desktop-forward-fax.png)

2. In the dialog, set **Forward To** to **Fax**, then click **Save**.

   ![The forward dialog with Fax selected as the destination](/images/pbx/desktop-forward-to-fax.png)

   The app takes you to the fax sending page.

3. Finish the remaining fields on that page to send the fax on.