# Make an Audio Call

The Cloud Voice App Web Client gives you several starting points for placing an audio call, whether you are reaching a coworker or an outside number. Pick whichever entry point is most convenient: type a number on the dialpad, or call directly from a list you are already looking at, such as your extensions, contacts, call history, voicemails, or recordings.

:::note
A web call is placed straight from your browser through the Web Client, so you do not need a physical desk phone or a separate app to make it. Every method on this page starts a web call.
:::

## Before you begin

- Confirm that your setup meets the [requirements for making web calls](/pbx/web-client-user-guide/web-call-overview/#web-call-overview__section_qd1_1gc_14b).
- Make sure your [audio devices are configured](/pbx/web-client-user-guide/configure-audio-and-video/) and ready to use.

## Call from the dialpad

### Dial a number

1. Enter the number using either method:

   - Type it into the search bar at the top of the window.

     :::tip
     For a coworker or an outside contact saved in your **Contacts**, you can search by name, email address, or company name instead of typing the number.
     :::

   - Click the keypad icon ![Dialpad keypad](/images/pbx/keypad.png), then enter the number.

2. Press `Enter`, or click the call icon ![Place call](/images/pbx/call.png), to dial out.

   :::tip
   If the person or contact you are calling is saved in your **Contacts**, you can also click their matching contact card to place the call.
   :::

### Redial the last number

1. With the search bar empty, click the call icon ![Place call](/images/pbx/call.png).

   ![The empty search bar with the call button ready to redial](/images/pbx/click-to-call.png)

   The search bar fills in with the most recent number you dialed.

   ![The search bar populated with the last dialed number](/images/pbx/auto-populate-last-number.png)

2. Click the call icon ![Place call](/images/pbx/call.png) again to dial out.

   ![A redialed call connecting from the Web Client](/images/pbx/web-redial-success.png)

## Call from the extension list

1. In the left navigation bar, click **Extensions**.
2. Locate the coworker you want to reach:

   a. From the group selector ![Group filter](/images/pbx/web-group.png), choose the group the coworker belongs to.

   b. In the search bar, type a name, number, or email address.

   
   ![Cloud Voice, locating a coworker in the extension list](/images/pbx/audio-from-extension.png)

3. Place the call:

   - To call the extension, click the call icon ![Place call](/images/pbx/call.png).
   - To call the coworker's mobile number, click the more icon ![More options](/images/pbx/web-client-more.png) and select **Call Mobile**.

   :::note
   **Call Mobile** dials the mobile number saved on the coworker's profile instead of their extension, which is useful when they are away from their desk. It appears only when a mobile number is on file for that coworker.
   :::

   :::tip
   You can also right-click the contact card and choose **Call** or **Call Mobile**.
   :::

## Call from the contacts list

1. In the left navigation bar, click **Contacts**.
2. Locate the contact you want to reach:

   a. From the directory selector ![Directory filter](/images/pbx/web-group.png), choose the directory the contact belongs to.

   b. In the search bar, type a name, number, email address, or company name.

   
   ![Cloud Voice, finding a contact in the contacts list](/images/pbx/audio-call-contacts.png)

3. Click the call icon ![Place call](/images/pbx/call.png) to dial out.

   :::tip
   You can also right-click the contact card and choose **Call**.
   :::

## Call from call history

1. In the left navigation bar, click **Call Logs**.
2. Optional: To narrow the list, pick a communication type from the type selector ![Type filter](/images/pbx/web-group.png).

   ![Filtering call history by communication type](/images/pbx/audio-call-call-logs.png)

3. Double-click a record, or click the call icon ![Place call](/images/pbx/phone-call-1.png), to dial out.

## Call from voicemails

1. In the left navigation bar, click **Voicemails**.
2. Optional: To narrow the list, do either of the following:

   a. Choose which message status you want to view.

   ![Filtering voicemail messages by status](/images/pbx/filter-voicemail.png)

   b. In the search bar, type the caller's name or number.

3. Double-click a record, or click the call icon ![Place call](/images/pbx/phone-call-1.png), to dial out.

## Call from recordings

1. In the left navigation bar, click **Recordings**.
2. Optional: In the search bar, type a name or number to filter the recordings.
3. Double-click a record, or click the call icon ![Place call](/images/pbx/phone-call-1.png), to dial out.