# Manage Your Call Logs

Your personal call logs record every call you place, receive, and miss. From the **Call Logs** page in the Cloud Voice App web client you can review that history, narrow it down with filters, and follow up on individual records without leaving the page.

## Open your call logs

Sign in to the Cloud Voice App web client and select **Call Logs**.

## Filter the list

Two optional filters help you find a specific record.

- To show only one kind of activity, open the communication-type drop-down on the group icon ![Communication type filter](/images/pbx/web-group.png) and choose a type.

  ![Call Logs page with the communication-type filter open](/images/pbx/view-call-log-web-1.png)

- To search by other criteria, filter on time range, name, number, remark, AI summary, or disposition code.

  :::note
  A disposition code is a short label applied to a call to record how it ended (for example, "Sale", "Voicemail", or "Wrong number"). Filtering by it lets you pull up every call with the same outcome.
  :::

  ![Call Logs filtered by time range and other fields](/images/pbx/personal-call-log-time-filter-web-client-2.png)

## Work with a record

Each entry supports the actions below.

### Refresh the list

When new calls arrive while you are viewing the **Call Logs** page, a banner appears at the top. Click **Refresh** to load the latest entries.

![Banner prompting you to refresh the call log list](/images/pbx/call-log-banner.png)

### Start a chat

1. Right-click the record you want.
2. Select **Chat**.

### View or edit call notes

Click ![Call note](/images/pbx/call-note.png) next to the record to open its notes for review or editing.

### View or edit a call transcription

1. Click ![Transcription](/images/pbx/ai-transcription.png) next to the record.
2. In the window that opens, review or change the **Transcript** and **Summary** as needed.

   :::note
   Whether a summary is generated and shown automatically depends on how your system administrator has configured the PBX (Private Branch Exchange, the phone-system server behind Cloud Voice).
   :::

   - To change the summary, click ![Edit](/images/pbx/edit-1.png) in the **Summary** section, make your edits, then click **Save** in the top-right corner.

     ![Saving an edited call summary](/images/pbx/save-edited-summary.png)
   - To copy the summary text, click ![Copy](/images/pbx/copy.png) in the **Summary** section.
   - To find text within the transcript, click ![Search](/images/pbx/search.png) in the **Transcript** section.
   - To save a copy, click ![Download](/images/pbx/download.png) and pick a file type for the summary or transcript.
3. Click **OK** to close the window.

### Follow up by email

Click ![Email](/images/pbx/email.png) next to the record. The Cloud Voice App opens your default email client and drafts a new message pre-filled with the call details.

### Place a call

Do either of the following:

- Double-click the record.
- Click ![Call](/images/pbx/phone-call-1.png) next to the record.

### Delete a single record

1. Click ![Delete](/images/pbx/delete.png) next to the record.
2. Click **OK** to confirm.

### Clear all records

1. In the top-right corner, click ![Clear all call logs](/images/pbx/clear-all-call-logs.png).
2. Click **OK** to confirm.

:::caution
Clearing your logs removes every personal call record from all of your Cloud Voice App clients.
:::