# Send Faxes from the Web App

The Cloud Voice App lets you fax business contacts without leaving your browser. Send to a contact already in your directory, key in a one-off number, or blast the same document to an entire phonebook, all from a single outbound task.

## Before you start

Faxing must be enabled for your extension. If you don't see the fax options described below, ask your system administrator to grant you fax permission.

## What you can send

Keep the following limits in mind when preparing an outbound fax.

- **File format:** PDF only.
- **File size:** under 50 MB.
- **Recipients:** up to 1,000 per fax.

:::caution
Password-protected (encrypted) PDFs can't be faxed. Remove the encryption before you upload the file.
:::

## Send a fax

1. Sign in to the Cloud Voice App and open **Fax Management > Fax**.
2. Click **Send Fax** at the top of the list.

   ![Send Fax button above the fax list](/images/pbx/send-fax-btn.png)

3. Fill in the outbound fax details.

   a. Under **File**, click the upload area and choose the PDF you want to fax.

   ![Upload area for attaching the fax document](/images/pbx/upload-fax-file.png)

   b. Under **To**, add recipients using one of the methods below.

   | Method | What it does |
   | --- | --- |
   | **Input** | Add a single recipient by hand, or pick one from your external contacts. Click **Add**, enter the recipient details, and save. The **Fax Number** field is the number the fax is delivered to. |
   | **Phonebooks** | Pull recipients in bulk from a phonebook by number type. Select the phonebook and the number type you want to use. The number type tells the system which stored number to read from each contact (for example their fax or business number). |

   ![Adding a single fax recipient with the Input method](/images/pbx/fax-input-recipient.png)

   ![Selecting a phonebook and number type to add recipients in bulk](/images/pbx/fax-phonebook-recipient.png)

   :::note
   If a phonebook holds more than 1,000 contacts of the chosen number type, only the first 1,000 receive the fax.
   :::

   c. Under **From**, enter the sender details and choose the fax number the fax is sent from.

   ![Sender information and fax number selection](/images/pbx/fax-sender-info.png)

   d. Under **Settings**, finish the following options.

   | Setting | Description |
   | --- | --- |
   | **Cover Pages** | Optional. Pick a cover page to attach to the fax. Click the preview icon (![Preview icon](/images/pbx/view.png)) to check it first. |
   | **Send Time** | Choose **Send Now** to fax as soon as you save, or **Schedule Sending** to pick a later time from the drop-down list. |
   | **Remark** | Add a short note describing the fax. |

   ![Previewing a selected cover page before sending](/images/pbx/preview-cover-page.png)

4. Click **Save**.

## Result

Your fax appears as a task in the list and goes out to the recipients at the time you set.

![Outbound fax task listed after a successful send](/images/pbx/fax-sent-success.png)