Auto Provision a Fanvil IP Phone

Auto provisioning lets Cloud Voice deliver a phone’s configuration to it over the network, so a Fanvil handset picks up its extension and settings on its own with nothing typed into the phone itself. The steps below use the Fanvil X6U-V2 (firmware 2.12.1) as a worked example; the same flow applies to any supported model.

Supported models and firmware

Locate your model in the table below and confirm the minimum versions before you begin.

Caution

Auto provisioning works only when both the handset and the PBX (Private Branch Exchange, your Cloud Voice phone system) are running at least the firmware listed for the model. If either side is on an older version, the phone can fail to provision with no clear error, so update the firmware first.

Model	Minimum phone firmware	Minimum PBX firmware
A10	2.12.4 or later	84.11.0.22 or later
A10W	2.12.4 or later	84.11.0.22 or later
A12	2.12.49.6 or later	84.14.0.26 or later
A12V	2.12.50.1 or later	84.14.0.26 or later
A201	2.12.49.6 or later	84.14.0.26 or later
A212	2.12.49.6 or later	84.14.0.26 or later
A233	2.12.49.6 or later	84.14.0.26 or later
A308i	2.6.10.1177 or later	84.14.0.26 or later
A32	2.6.0.408 or later	84.5.0.86 or later
A32i	2.6.0.408 or later	84.5.0.86 or later
A320	2.6.0.1402 or later	84.11.0.22 or later
A320i	2.6.0.1402 or later	84.11.0.22 or later
FH-S01	2.12.8 or later	84.9.0.20 or later
H1	2.12.1 or later	84.10.0.32 or later
H1-2 Wire	2.12.1 or later	84.20.0.74 or later
H2U	2.4.7 or later	84.5.0.86 or later
H2U-V2	2.4.7.6 or later	84.5.0.86 or later
H3	2.12.1.7334 or later	84.5.0.86 or later
H3W	2.4.4 or later	84.5.0.86 or later
H4	1.0.8 or later	84.14.0.26 or later
H4W	1.0.8 or later	84.14.0.26 or later
H5	2.12.1.7334 or later	84.5.0.86 or later
H5W	2.4.4 or later	84.5.0.86 or later
H6	1.0.8 or later	84.14.0.26 or later
H6W	1.0.8 or later	84.14.0.26 or later
H603W	2.14.0.11 or later	84.14.0.26 or later
i10	1.2.7 or later	84.5.0.86 or later
i10D	1.2.7 or later	84.5.0.86 or later
i10S	2.4.4 or later	84.5.0.86 or later
i10SD	2.4.4 or later	84.5.0.86 or later
i10SV	2.4.4 or later	84.5.0.86 or later
i10V	1.2.7 or later	84.5.0.86 or later
i11S	1.2.7 or later	84.5.0.86 or later
i11SV	2.4.4 or later	84.5.0.86 or later
i12	2.8.2.7009 or later	84.5.0.86 or later
i16V	2.8.2.7009 or later	84.5.0.86 or later
i16S	2.4.4 or later	84.5.0.86 or later
i16SV	2.4.4 or later	84.5.0.86 or later
i18S	2.8.2.7009 or later	84.5.0.86 or later
i20S	2.8.2.7009 or later	84.5.0.86 or later
i23S	2.8.2.7009 or later	84.5.0.86 or later
i30	2.8.2.7009 or later	84.5.0.86 or later
i31S	2.8.2.7009 or later	84.5.0.86 or later
i32V	2.8.2.7009 or later	84.5.0.86 or later
i33V	2.8.2.7009 or later	84.5.0.86 or later
i33VF	2.8.2.7009 or later	84.5.0.86 or later
i504	2.12.43.13 or later	84.6.0.24 or later
i505	2.6.6.391 or later	84.11.0.22 or later
i506W	2.12.43.13 or later	84.6.0.24 or later
i507W	2.6.6.394 or later	84.11.0.22 or later
i51	2.8.13 or later	84.5.0.86 or later
i51W	2.8.13 or later	84.5.0.86 or later
i52	2.8.13 or later	84.5.0.86 or later
i52W	2.8.13 or later	84.5.0.86 or later
i53	2.8.13 or later	84.5.0.86 or later
i53W	2.8.13 or later	84.5.0.86 or later
i55A	1.0.0.45 or later	84.8.0.25 or later
i56A	0.3.0.21 or later	84.5.0.86 or later
i57A	1.0.0.46 or later	84.8.0.25 or later
i60	2.12.50.16 or later	84.6.0.24 or later
i61	2.4.0 or later	84.6.0.24 or later
i62	2.4.0 or later	84.6.0.24 or later
i63	2.4.0 or later	84.6.0.24 or later
i64	2.4.0 or later	84.6.0.24 or later
i67	2.12.50.5 or later	84.8.0.25 or later
i68	2.8.40.22 or later	84.8.0.25 or later
PA2	2.8.2.7009 or later	84.5.0.86 or later
PA2S	2.8.11 or later	84.5.0.86 or later
PA3	2.4.4 or later	84.5.0.86 or later
V50G	2.12.23.5 or later	84.14.0.26 or later
V50P	2.12.20.4 or later	84.14.0.26 or later
V60G	2.12.20.34 or later	84.14.0.26 or later
V60P	2.12.20.3 or later	84.14.0.26 or later
V60W	2.12.20.3 or later	84.14.0.26 or later
V61G	2.12.18.8 or later	84.14.0.26 or later
V61W	2.12.18.8 or later	84.14.0.26 or later
V62	2.4.10 or later	84.6.0.24 or later
V62G	2.12.18.8 or later	84.14.0.26 or later
V62W	2.12.18.8 or later	84.14.0.26 or later
V62 Pro	2.12.18.2 or later	84.14.0.26 or later
V63	2.12.16.19 or later	84.11.0.22 or later
V64	2.4.10 or later	84.6.0.24 or later
V65	2.12.2.4 or later	84.7.0.17 or later
V66	2.12.18.4 or later	84.14.0.26 or later
V66 Pro	2.12.18.4 or later	84.14.0.26 or later
V67	2.6.0 or later	84.6.0.24 or later
W610W	2.12.0 or later	84.11.0.22 or later
W611W	pvt-2.8 or later	84.8.0.25 or later
W620W	2.16.2 or later	84.11.0.22 or later
W626W	2.16.30 or later	84.11.0.22 or later
W710D	1.18.11 or later	84.14.0.26 or later
W710H	1.0.14.5 or later	84.14.0.26 or later
X1S / X1SP	2.2.12 or later	84.5.0.86 or later
X1SG	2.2.12 or later	84.5.0.86 or later
X2 / X2P	2.14.0.7386 or later	84.5.0.86 or later
X2C / X2CP	2.14.0.7386 or later	84.5.0.86 or later
X210	2.2.11 or later	84.5.0.86 or later
X210-V2	2.12.1.3 or later	84.7.0.17 or later
X210i	2.2.11 or later	84.5.0.86 or later
X210i-V2	2.12.1.3 or later	84.7.0.17 or later
X3SG	2.2.12 or later	84.5.0.86 or later
X3S / X3SP / X3G	2.14.0.7386 or later	84.5.0.86 or later
X3S Lite / X3SP Lite	2.4.5 or later	84.5.0.86 or later
X3S Pro / X3SP Pro	2.4.5 or later	84.5.0.86 or later
X3SW	2.4.5 or later	84.5.0.86 or later
X3SG Lite	2.4.5 or later	84.5.0.86 or later
X3SG Pro	2.4.5 or later	84.5.0.86 or later
X3U	2.2.12 or later	84.5.0.86 or later
X3U Pro	2.4.5 or later	84.5.0.86 or later
X301	2.12.2 or later	84.8.0.25 or later
X301G	2.12.2 or later	84.8.0.25 or later
X301W	2.12.2 or later	84.8.0.25 or later
X303	2.12.2 or later	84.8.0.25 or later
X303G	2.12.2 or later	84.8.0.25 or later
X303W	2.12.2 or later	84.8.0.25 or later
X303-2 Wire	1.0.3 or later	84.14.0.26 or later
X305	2.12.1.6 or later	84.8.0.25 or later
X306	2.12.20.4 or later	84.8.0.25 or later
X4 / X4G	2.14.0.7386 or later	84.5.0.86 or later
X4U	2.2.11 or later	84.5.0.86 or later
X4U-V2	2.12.1 or later	84.6.0.24 or later
X5U	2.2.11 or later	84.5.0.86 or later
X5U-V2	2.12.1 or later	84.6.0.24 or later
X5S	2.2.1 or later	84.5.0.86 or later
X6	2.2.1 or later	84.5.0.86 or later
X6U	2.2.11 or later	84.5.0.86 or later
X6U-V2	2.12.1 or later	84.6.0.24 or later
X7	2.2.11 or later	84.5.0.86 or later
X7A	2.2.0.229 or later	84.5.0.86 or later
X7C	2.2.11 or later	84.5.0.86 or later
X7-V2	2.12.1.3 or later	84.7.0.17 or later
X7C-V2	2.12.1.3 or later	84.7.0.17 or later
Y501	2.12.4 or later	84.11.0.22 or later
Y501W	2.12.4 or later	84.11.0.22 or later
Y501-Y	2.12.4 or later	84.11.0.22 or later
Y501W-Y	2.12.4 or later	84.11.0.22 or later

Before you start

Have the following ready before you add the phone:

• Confirm that the provisioning template for your phone model has already been downloaded to the PBX. You manage these under Auto Provisioning > Resource Repository > Default Templates.
• If the handset has been used before, perform a factory reset so no stale configuration interferes with provisioning.
• Note the phone’s details: its vendor, model, and MAC address (Media Access Control, the unique hardware address printed on the label on the back or base of the phone). You enter all three when you add the device.

Step 1: Add the phone in the PBX

1. Sign in to the PBX web portal and go to Auto Provisioning > Phones.

2. Click Add > Add.

3. In the IP Phone section, describe the device.

   

   • Vendor: Choose Fanvil.
   • Model: Choose your phone model. In this example, choose X6U-V2.
   • MAC Address: Type the phone’s MAC address.

4. In the Options section, set the provisioning behavior.

   

   • Template: Pick a template from the drop-down list.

     Note

     You can use the default template that matches your phone model, or build your own. See Create a Custom Auto Provisioning Template for details.

   • Provisioning Link: Generated for you automatically. It points to where the phone’s configuration file is stored.

   • Authentication for the First-time Auto Provisioning: When enabled, the phone prompts the user for credentials before it provisions for the first time.

     Note

     Keep this option enabled. It prevents an unauthorized device from pulling the extension’s configuration.

5. In the Assign Extension section, select the extension to bind to this phone.

   

   Tip

   If the extension you want is missing from the drop-down list, it is already tied to another phone. You have two options:

   • Free the extension from its current phone first, see Release an Extension from a Provisioned IP Phone.
   • Keep the existing association and enable concurrent registration on the extension. By default the PBX lets an extension register with only one SIP (Session Initiation Protocol, the protocol that carries call signaling) endpoint, so allowing concurrent registration lets it register on this phone as well.

6. Click Save.

   The PBX raises the event notification RPS Request Success to confirm the device has been registered for provisioning. (RPS is the Redirection and Provisioning Service that tells the phone where to fetch its configuration.)

Step 2: Provision the phone

1. Reboot the Fanvil phone.

2. If you left Authentication for the First-time Auto Provisioning enabled, the phone asks for credentials. Enter them on the handset.

   

   • Username: The extension number assigned to the phone.

   • Password: The extension’s Voicemail Access PIN.

     Note

     You can look up the Voicemail Access PIN on the Voicemail tab of the extension’s configuration page.

     

Result

The phone downloads its configuration from the PBX and applies the settings on its own, and the assigned extension registers on the handset. To confirm, open Auto Provisioning > Phones in the PBX web portal and check the registration status.