Check Fax Logs

Cloud Voice keeps a running record of each virtual fax that passes through the system, whether it was sent out or received. Use the fax logs to confirm delivery, trace a specific transmission, or audit fax activity for a particular user. This page walks through opening the logs and narrowing them down to the entries you need.

View the fax logs

1. Sign in to the Cloud Voice management portal and go to Integrations > Fax > Fax Logs.

2. Use the filters along the top of the list to zero in on the faxes you’re looking for.

   

   Filter	What it does
   Fax Direction	Choose Send or Receive to show only outbound or inbound faxes.
   Time	Set a date-and-time range to limit results to faxes handled during that window.
   From	Type the sender’s fax number in E.164 format (the international dialing format: a plus sign, the country code, then the number with no spaces or dashes, for example +14155550100).
   To	Type the recipient’s fax number, also in E.164 format.
   Sender Extension	Enter an extension number or name to show only faxes sent by that user.

   Note

   When a scheduled outbound fax is addressed to several recipients, the To filter only matches against the first number in the recipient list.

The faxes that match your filters appear in the list below, where you can review the details of each entry.