Update Client Secret for Google Workspace Integration

The Google Workspace integration signs in using OAuth (Open Authorization, the standard Google uses to let one application act on your behalf). Part of that sign-in is a client secret: a password-like string that proves Cloud Voice is the app Google expects. If that secret changes, for example after you rotate credentials in the Google Cloud console, you must give the new value to Cloud Voice so the connection keeps working. The steps below show you where to enter it.

Note

The client secret is created and rotated in the Google Cloud console, not in Cloud Voice. Generate or copy the replacement value there first, then come back here to paste it in.

Procedure

1. Sign in to the PBX web portal and open Integrations > Collaboration.

   Note

   The Collaboration page is where Cloud Voice stores your Google Workspace connection settings. The Basic section shows the details of the current link.

2. In the Basic section, find Update Client Secret at the top right and click it.

   

3. In the window that opens, supply the new secret:

   

   a. Paste the new value into the Client Secret field.

   Tip

   Copy the secret straight from the Google Cloud console and paste the whole string. A stray leading or trailing space will make the value look correct but fail to authenticate.

   b. Click Save.

   Caution

   The client secret you enter here must match the value in the Google Cloud console exactly. If the two do not match, Cloud Voice can no longer authenticate and integration features (such as contact sync and calendar) stop working until you enter the correct secret. You must click Save to apply the change: closing the window keeps the old secret.