🛠️ Manage Two-Factor Authentication of Super Administrator Account

This topic describes how to manage the two-factor authentication feature for your super administrator account, including removing trusted devices, changing authentication method, and disabling the 2FA feature.

Remove a Trusted Device

As a super administrator, in case you need to access a trusted device, you can perform this from the list if necessary.

1. Log in to PBX administration portal with super administrator account, click your account at the top-right corner, then go to Change Password & Security > Security Settings.
2. In the Trusted Device section, view and manage the trusted devices display.

Change Two-Factor Authentication Method

You can change the two-factor authentication method for your super administrator account as needed:

1. Log in to PBX administration portal with super administrator account, click your account at the top-right corner, then go to Change Password & Security > Security Settings.
2. In the Two-Factor Authentication section:

• Select the checkbox of Two-Factor Authentication.
• Select the method you prefer.

3. Click Save.

Disable Two-Factor Authentication

You can disable the two-factor authentication for your account and extension users at any time.

To disable 2FA for your account:

1. Log in to PBX administration portal with super administrator account, click your account at the top-right corner, then go to Change Password & Security > Security Settings.
2. Unselect the checkbox of Two-Factor Authentication.
3. In the Security Settings window, enter the account password and click Confirm to verify your operation.
4. Click Save.

To disable 2FA for your extension users:

1. Log in to PBX administration portal, go to Extensions and Trunk > Extensions.
2. In the Login Security section, unselect the checkbox of Two-Factor Authentication.
3. Click Save.