🛠️ Manage Personal Voicemail Greetings

This topic describes how you can manage an extension user’s personal greeting, including playing, downloading, and deleting greetings.

Play a Personal Greeting

1. Log in to PBX web portal, go to Extension and Trunk > Extensions, edit the desired extension.
2. Click Voicemail tab.
3. In the Voicemail Greeting section, click Greeting Management.
4. Select a greeting type and click on Play:

• Play to Extension: Play the greeting for the user’s extension.
• Play on Phone: Play the greeting directly.

Download a Personal Greeting

1. Log in to PBX web portal, go to Extension and Trunk > Extensions, edit the desired extension.
2. Click Voicemail tab.
3. In the Voicemail Greeting section, click Greeting Management.
4. Select a greeting type.

• Click on the greeting and select Download and save it.

5. Click Save and Apply.

Delete Personal Greetings

1. Log in to PBX web portal, go to Extension and Trunk > Extensions, edit the desired extension.
2. Click Voicemail tab.
3. In the Voicemail Greeting section, click Greeting Management.
4. Select the greeting to delete within the following sections:

• Default or Presence.
• Select and click Delete.

5. Click Save and Apply.