🛣️ IZT Cloud Voice Roadmap

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🚨 Subject to change without notice

📅 2025 Roadmap

2025 Q1

  • schedule Multiple Time Zone

  • call Outbound Call Center

    • autorenew Auto Dialer

    • dashboard Wallboard

  • view_list CRM Templates & CRM Integration Enhancement

  • sync MS Dynamic: 365

  • volume_up Mobile App Call Quality Improvement

  • directions_car Mobile App Support Android Auto & Apple CarPlay

📅 Previously Planned: 2024

2024 Roadmap Overview

H1 Overview

  • priority_high Priority Queue

  • message Message to Queue

  • bar_chart Call Reports & CDR Optimization

  • sms SMS API

  • group Skill-based Routing

  • dashboard Wallboard with Multiple Queues & Details

  • tune TAPI Driver

H2 Overview

  • call Outbound Call Center

    • autorenew Auto Dialer

    • bar_chart Reports

    • campaign Campaigns

  • dns 3rd Party Database Authorization for IVR

  • archive CDR/Recording Archive

  • note Call Notes / Labels

Postponed to Next Year:

  • pause Outbound call center

  • sms_failed SMS broadcast

  • sms WhatsApp broadcast

  • notes Call notes/labels

  • link_off 3rd party database authorization

🆕 What's New?📖 About This Guide