📞 Camp on to a Busy Extension
The Busy Camp-on feature allows a caller to place a call reservation when they make a call to another extension and receive a busy signal. The PBX will automatically call the caller back as soon as the called extension becomes available.
Restrictions
- The Busy Camp-on feature is only applicable for calls between extensions.
- The timeout for a Busy Camp-on request is 600 seconds (10 minutes).
- A maximum of 10 Busy Camp-on requests is allowed for each extension.
- This feature only applies to internal calls.
Procedure
Step 1: Enable Busy Camp-on
Assume extension 1000 is placing a call to extension 2000, but extension 2000 is busy.
ℹ️ In this case, extension 1000 can hang up the call and camp on to extension 2000 by dialing the corresponding feature code when hearing the busy tone.
- The default feature code is 7900.
ℹ️ This feature can also be enabled via the IZT Cloud web portal: Call Features > Feature Code > Busy Camp-on > Enable Busy Camp-on.