🏧 Archive Files to FTP Server
This topic describes how to set up and archive files to an FTP server using IZT Cloud Voice.
Requirements and Restrictions
Requirements
- PBX Firmware: Version 84.15.0.2 or later
- PBX Plan: Ultimate Plan
Restrictions
- Archive Server: 10
- Archive Task: 200
Prerequisites
Before you begin, you need to prepare the following resources and collect the required information:
- Prepare an FTP server with Domain/IP Address, Port, and File Transfer Protocol.
- Ensure the specified FTP account has both read and write permissions, and take note of the Username and Password.
Step 1: Add FTP Server as Archive Server
- Log in to PBX web portal, go to System > Archive.
- Under the Archive Task tab, click Archive Server.
- Click Add.

- In the pop-up window, complete the following settings:

Setting | Description |
---|---|
Name | Enter a name to help you identify the server. |
Server Type | Select FTP. |
FTP Server Domain/IP | Enter the address of your FTP server. |
Port | Enter the port on which your FTP server is running. The default port is 21. |
File Transfer Protocol | Select the file transfer protocol used by the FTP server. |
- FTP: Standard File Transfer Protocol.
- FTPS: The TLS feature in the FTP server must be enabled, and the encryption method you select must be supported by your FTP server.
- FTP with Implicit TLS/SSL: Requires the FTP server support TLS v1.2 or later. | | Username | Enter the username for the FTP account. | | Password | Enter the password associated with the username. |
- Click Save to close the window.
Step 2: Create Task to Archive Files to FTP Server
- Under the Archive Task tab, click Add Task.
- Create a one-time or recurring archive task:

Setting | Description |
---|---|
Name | Enter a name to help you identify the task. |
File Type | Select Recording Files & Backup Files as needed. |
Time | Specify a date and time for this task. |
Sync Frequency | Choose between Once, Daily, or Weekly and set the respective frequency and timescales where appropriate. |
Archive Server | Select the FTP server that you have added. |
Select Folder/Path | Specify the path to the folder in which you want to store archived files. For example, /archive . |
- Click Save.
Result
The specified files will be archived to the designated folder in your FTP server immediately or at the scheduled time.
- Scheduled Execution: The system executes only one task at a time to avoid affecting system performance. If there are multiple tasks, they will be queued up one after another.
- Archive Result: You can check the archive result on the PBX or directly on the FTP server:
🔎 Note: If the task is failed, the Failed to Archive File(s) event will be triggered. You can click Retry to retry the task.
Check the Archive Result on PBX
- Go to PBX web portal > Archive > Archival Logs.
- If the Result column for the task shows Succeeded, it indicates that the archive was successful.

Check the Archive Result on FTP Server
- Log in to FTP server.
- Navigate to the designated folder.
- If the specified files are present in the folder, it indicates that the archive is successful.
