📞 PBX System
📚 Archive
🏧 Archive Files to FTP Server

🏧 Archive Files to FTP Server

This topic describes how to set up and archive files to an FTP server using IZT Cloud Voice.

Requirements and Restrictions

Requirements

  • PBX Firmware: Version 84.15.0.2 or later
  • PBX Plan: Ultimate Plan

Restrictions

  • Archive Server: 10
  • Archive Task: 200

Prerequisites

Before you begin, you need to prepare the following resources and collect the required information:

  1. Prepare an FTP server with Domain/IP Address, Port, and File Transfer Protocol.
  2. Ensure the specified FTP account has both read and write permissions, and take note of the Username and Password.

Step 1: Add FTP Server as Archive Server

  1. Log in to PBX web portal, go to System > Archive.
  2. Under the Archive Task tab, click Archive Server.
  3. Click Add.
Click Archive Server
  1. In the pop-up window, complete the following settings:
Add Archive Server Settings
SettingDescription
NameEnter a name to help you identify the server.
Server TypeSelect FTP.
FTP Server Domain/IPEnter the address of your FTP server.
PortEnter the port on which your FTP server is running. The default port is 21.
File Transfer ProtocolSelect the file transfer protocol used by the FTP server.
  • FTP: Standard File Transfer Protocol.
  • FTPS: The TLS feature in the FTP server must be enabled, and the encryption method you select must be supported by your FTP server.
  • FTP with Implicit TLS/SSL: Requires the FTP server support TLS v1.2 or later. | | Username | Enter the username for the FTP account. | | Password | Enter the password associated with the username. |
  1. Click Save to close the window.

Step 2: Create Task to Archive Files to FTP Server

  1. Under the Archive Task tab, click Add Task.
  2. Create a one-time or recurring archive task:
Create Archive Task
SettingDescription
NameEnter a name to help you identify the task.
File TypeSelect Recording Files & Backup Files as needed.
TimeSpecify a date and time for this task.
Sync FrequencyChoose between Once, Daily, or Weekly and set the respective frequency and timescales where appropriate.
Archive ServerSelect the FTP server that you have added.
Select Folder/PathSpecify the path to the folder in which you want to store archived files. For example, /archive.
  1. Click Save.

Result

The specified files will be archived to the designated folder in your FTP server immediately or at the scheduled time.

  • Scheduled Execution: The system executes only one task at a time to avoid affecting system performance. If there are multiple tasks, they will be queued up one after another.
  • Archive Result: You can check the archive result on the PBX or directly on the FTP server:

🔎 Note: If the task is failed, the Failed to Archive File(s) event will be triggered. You can click Retry to retry the task.

Check the Archive Result on PBX

  1. Go to PBX web portal > Archive > Archival Logs.
  2. If the Result column for the task shows Succeeded, it indicates that the archive was successful.
FTP Archival Logs

Check the Archive Result on FTP Server

  1. Log in to FTP server.
  2. Navigate to the designated folder.
  3. If the specified files are present in the folder, it indicates that the archive is successful.
Recording File on FTP