🔔 Set Distinctive Ringtones for Internal Calls

When an extension user hears the ringtone of an internal incoming call, you can set a specific ringtone for their phones to recognize it.

Procedure

1. Set alert info for internal calls on the PBX
2. Set a specific ringtone for a phone

Set Alert Info for Internal Calls on the PBX

1. Log in to IZT Cloud Voice web portal, go to PBX > Settings > Advanced.
2. Click Alert Info tab.
3. In the General section, enter "alert info text" and link it for internal Alert-Info field.

4. Click Save and Apply.

Set a Specific Ringtone for a Phone

For users who want to apply a specific ringtone for internal calls on their phones, you can set a specific ringtone for their phones by auto provisioning.

Prerequisites

• Ensure the user’s extension is bound with a phone.
• To be set for users with distinctive ringtone from the user's extension.

Procedure

1. Set distinctive ringtones for a user:
2. Log in to PBX web portal, go to Extension and Trunk > Extension, edit the user's extension.
3. In the General section, check the boxes:

• Distinctive Ringtone

3. In the field, enter the "Alert Info" that is pre-defined for internal calls.

• In this example, select "Internal".

2. Click Save.
3. Reprovision the phone to take effect.
4. Go to Auto Provision IP phones > Phones.
5. Click beside the phone assigned to the user's extension.

Result

The user's phone rings Ring1.wav when receiving internal calls.