📞 Inbound Route Parameters
Descriptions for parameters in imported and exported Inbound Route CSV file for IZT Cloud Voice.
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⚠️ Important Ensure you understand how these parameters affect inbound routes before making changes.
Parameter Descriptions
| Parameter | Description | Importance | Restriction | Default Value |
|---|---|---|---|---|
| Inbound Route Name | The name of inbound route. | Required | Space and special characters are not allowed. Numbers and letters are allowed. Each inbound route name cannot be duplicated. | N/A |
| Inbound Alert Info | The Alert Info field is used to classify different alert info types. | Optional | Only numbers and letters are allowed. The maximum character length is 31. | N/A |
| DID Matching Mode | The DID matching mode. | Optional | - DID Pattern - DID Number to Extension Range - DID Number to Specific Extension | patterns |
| DID Pattern | The DID pattern that is used to match the inbound DID number. Only when the DID number matches the pattern will the inbound call go through this route. | Required if DID Matching Mode = patterns | The maximum character length is 31. Patterns and numbers are allowed. | patterns |
| Caller ID Matching Mode | The Caller ID matching mode. | Optional | Allowed values: - Patterns only - Phonebook | patterns |
| Caller ID Pattern | The pattern used to match caller ID. Only when the caller matches the pattern can the call go through this route. | Optional | If Caller ID Matching Mode = patterns, the maximum character length is 31. Only numbers, letters, characters (.) (+) (*) (_) (-) are allowed. | N/A |
| Trunks | The trunks that incoming calls go through can be made to multiple destinations. | Required | All trunks are supported except IZT DIDs. | N/A |
| Default Destination | The default destination to receive inbound calls. | Required if Default Destination of assignment is extension, extension range, email group, fax, ring group, voicemail, play voice, queue, routing vehicle event | Permitted values: - ext_record: Hang up - IVR: IVR - Ext_group: Extension range (DID Pattern) - PSTN: Trunk (Conditions) | end_call |
| Number of Default Destination | The destination number to receive inbound calls. | Required if Default Destination = extension, extension range, email group | Permitted value: - If Default Destination = Extension, Extension Email Group, Voicemail, IVR, Ring Group, the value must be the Extension. - The Extension value must be the existing Extension. | N/A |
| Fax Detection | Whether to enable or disable FAX detection. | Optional | 0 | |
| Fax Destination | The fax receiver, which the incoming fax calls will route to this destination. | Required if Enable Fax Detection = 1 | Permitted value: - fax_record: Hang up - fax_reading: IVR - fax_stream_rate: Stream Rate - fax_trunk: PBX fax services | extension |
| Number of Fax Destination | The destination number to receive fax calls. | Required if Fax Destination = extension | Permitted values:- PSTN: trunk calls - IVR or IVR Extension | N/A |