📞 Call Features
🅿️ Call Parking
🎵 Set up Music on Hold for Call Parking

🎵 Set up Music on Hold for Call Parking

This topic describes how to customize music on hold for call parking on IZT Cloud Voice.

By default, the system sets a default music on hold list. You can adjust these settings to provide a more pleasant experience for users who are waiting in the parking slot.

Requirements

The firmware version of PBX server is 8.4.15.0 or later.

Prerequisites

You have prepared and uploaded a custom Music on Hold (MoH) playlist.

Procedure

  1. Log in to PBX web portal, go to Call Features > Feature Code > Call Parking.
  2. In the Music on Hold drop-down list, select the MoH playlist that you have uploaded.
Call Parking MoH Selection
  1. Click Save and Apply.

Result

The selected music on hold playlist will be played to the caller while their call is parked.

Custom MoH provides a better experience for users on hold. Make sure your playlist is engaging and professional.

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