📖 Contacts FAQ

This topic provides answers to commonly asked questions about IZT Cloud Voice Contacts.

FAQs

• Why can’t I import personal contacts?
• Will my personal contacts be lost if I uninstall the IZT Cloud Voice client?
• Can system administrator or other users see my personal contacts?
• Why can't I see company contacts on IP phone?

Why can’t I import personal contacts?

• Check if the contacts limit is reached. See Contact Limit for more information.
• Verify the import file format requirements: CSV file encoded in UTF-8.

Will my personal contacts be lost if I uninstall the IZT Cloud Voice client?

• The personal contacts won't be lost.
• After you reinstall the contacts, the contacts are stored in IZT Cloud Voice server.

Can system administrator or other users see my personal contacts?

• No, Personal contacts are visible only to the user.

Why can't I see company contacts on IP phone?

• Contact your administrator to check if you have permission to view company contacts.