Customize Music on Hold for an Extension
Set up custom music to play when callers are placed on hold, providing a professional waiting experience.
System Requirements
The firmware version of PBX server is 64.15.02 or later.
Prerequisites
You have prepared and uploaded music for the following scenarios:
Music on Hold
Music on Hold for Call Forwarding
Procedure
1
Log in to the PBX web portal, go to Extension and Trunk > Extension.
2
Go to Features > Prompt.
3
In the Music on Hold settings, select the music to be played when a caller is put on hold.
4
Click Save and Apply.