🚫 Allow Calls To or From a Phone Number

If trusted phone numbers happen to be listed in the system blocklist, you can add the numbers to the allowed list. Numbers in the allowed list are enabled to dial in, dial out, or both.

ℹ️ Note: The Allowed Number list has higher priority than the Blocked Number. Adding numbers in the Allowed Number list means that PBX only allows those numbers to dial in or be dialed out.

Limitations

The maximum number of Allowed Numbers Lists and Numbers per Allowed Numbers List varies depending on your number of extensions.

💡

Maximum Number of Extensions (N): 200
Allowed Numbers List Limit: 100

Background Information

If your customers' phone numbers need to be allowed, see Handle Incoming Calls Based on Caller ID.

Procedure

Log in to PBX web portal, go to Call Features > Blocked/Allowed Numbers > Allowed Numbers.
Click Add to set up an allowed number list.

In the pop-up window, configure as follows:

Name: Enter a name to help you identify the number(s) to be allowed.
Number: Enter a specific number or a number pattern.
For a specific number, enter for example: 2134567890
For a pattern, use wildcards (e.g., 9* to allow numbers starting with 9).
Type: Select the type from the drop-down list.
Inbound: Allow number(s) to call into the PBX.
Outbound: Allow PBX extensions to call the number(s).
Both: Allow number(s) to call into the PBX and allow PBX extensions to call the number(s).

Click Save and Apply.

Result

The allowed number list is displayed on the web page. The added numbers communicate with the PBX extensions based on the type you selected.

🛠 Manage Blocked Numbers 📁 Export and Import Allowed Numbers