πŸ“Š CDR and Reports
πŸ“Š Call Report
πŸ“… Scheduled Reports
⬇️ Download Scheduled Reports on Web Interface

⬇️ Download Scheduled Reports on Web Interface

After the system sends the scheduled reports to recipients' mailboxes, the recipients can preview and download the reports via attached links and system administration users can download the scheduled reports on the PBX web portal. This topic describes how to download scheduled reports on the PBX web portal.

Prerequisites

Ensure the task has been performed successfully.

Procedure

  1. Log in to PBX web portal, go to Reports and Recordings > Call Reports.
  2. Under the Scheduled Reports tab, click Download Scheduled Reports.
  3. Select a specific task and the data for the time frame you queried.
  4. At the top-right corner, click Download.
Download Reports on PBX

Result

The report is downloaded to your computer in the pre-defined format.

Regularly download the scheduled reports to maintain an updated local backup for analysis.