☎️ Call Control
⏲️ Time Condition
πŸ”„ Enable or Disable Automatic Reset of Time Condition

πŸ”„ Enable or Disable Automatic Reset of Time Condition

By default, if users have overridden time condition and don’t clear the time condition override manually, PBX will automatically reset the time condition to its default state. You can decide whether to auto reset this time condition or keep the time condition after overriding.

Enable automatic reset of time condition

To enable time condition to switch back to the normal schedule after users override it, follow the steps below:

Procedure

  1. Log in to PBX web portal, go to Call Features > Feature Code.
  2. Scroll down to Switch Business Hours and Holidays Status.
  3. Check the checkbox of Keep the Business Hours Status or the Time Condition after Switching.
Enable Automatic Reset of Time Condition
  1. Click Save and Apply.

Result

If users override the time condition and don’t clear it manually, the system will reset the time condition to its default state after the configured time.

For more information, see Automatic Reset of Time Condition.

Disable automatic reset of time condition

To make the system keep the status after users override time condition, follow the instructions below:

Procedure

  1. Log in to PBX web portal, go to Call Features > Feature Code.
  2. Scroll down to Switch Business Hours and Holidays Status.
  3. Uncheck the checkbox of Keep the Business Hours Status or the Time Condition after Switching.
Disable Automatic Reset of Time Condition
  1. Click Save and Apply.

Result

After users override time condition, the system will stay in the state until someone manually clears the override.

For clearing the time condition override:

  • For inbound route based on Global Business Hours, dial the feature code of Switch Global Business Hours and Holidays Status.
  • For inbound route based on Custom Business Hours, dial the feature code for clearing override in this setting.
  • For inbound route based on Custom Time Periods, dial the Reset feature code.