🔧 How-to Guides
📞 Contact Center Guide
📲 Inbound Call Center Guide
🎧 Agent Guide
💻 Agent Operations on Web Client
📝 Manage Queue Call Logs

Manage Queue Call Logs

In this section, we describe how to check the queue call logs and manage the processing status of the queue calls on IZT Cloud Voice Web Client.

Requirements

Make sure you have access to the IZT Cloud Voice Web Client.

Procedure

Step 1: Log in to IZT Cloud Voice Web Client

  1. Go to the IZT Cloud Voice Web Client.
  2. Enter your credentials and click LOG IN.

📝 Note: Ensure you have the necessary permissions to change the processing status of calls.

📋 Access Queue Panel📋 Manage Your Status in Queues