🗣️ Speech to Text (STT) Overview
Speech to Text, also known as speech recognition, enables transcription of audio messages to text. IZT Cloud Voice supports integrating with a third-party transcription service to implement the speech recognition feature.
Restriction
This integration is NOT supported on IZT Cloud Voice that can not access the internet.
Supported Service Platform
IZT Cloud Voice currently supports integration with the following third-party transcription service:
- Google Cloud Speech-to-Text: The Speech to Text feature on IZT Cloud Voice is free; however, you will need to pay for the Speech-to-Text service of the third-party provider. For more information about the integration, refer to Integrate IZT Cloud Voice with Google Cloud Speech-to-Text Service.
Applications
After the STT integration is set up on the PBX, the speech recognition feature can be applied to:
- Voicemail Transcription: Users can receive voicemails in the form of text on different platforms.
- IZT Cloud Voice UC Clients: Users can check the transcribed text for each voicemail on IZT Cloud Voice Web Clients, IZT Cloud Voice Desktop Clients, and IZT Cloud Voice Mobile Clients.
- Email Client: If Voicemail to Email feature is enabled, the transcribed text will be displayed in the email content for received voicemails.
Ensure your Speech to Text API credentials are correctly configured to make full use of this feature.