📧 Forward Voicemail Messages to Email
Voicemail to email is one of the most popular communication tools for businesses. Forwarding voicemail messages to email is an efficient business feature that allows employees to receive voicemail audio files as email attachments. This topic describes how to set up and forward voicemail messages to email for specific extension users.
Background Information
Scenario
Employees favor a voicemail to an email system with flexibility to keep up with voicemail and provide a quick response to messages received. Employees can check missed voicemails from their mobile, laptop, or portable device at their convenience. Forwarded voicemail is critical in remote work or big organizations with high volatility. Voicemail-to-email empowers employees to be notified when there's an unread voicemail response on time.
For a business keeping all voicemail data in one central location makes managing voicemail easier. Forwarding voicemail to email can leverage collaboration efforts widely among teams and operational departments.
Prerequisites
- Make sure the valid email address is added to each extension.
- Ensure your PBX system works, so forwarding settings download automatically to an extension user's email.
Procedure
- Log in to PBX web portal, go to Extension and Trunk > Extensions. Edit the desired extension.
- Click Voicemail tab .
- In the Voicemail Notification drop-down list, go to Send Email Notification with detected settings options.
- Enter Email Address
- Click Save button:
- Ensure that the email is valid within the email address fields and By whom.
- Click Save and Apply:
You encounter an issue with the settings working (Please update the contact options provided in your delivered email address records as per steps).