Export and Import SIP Extensions

Cloud Voice lets you move SIP (Session Initiation Protocol) extension data in and out of the system as a CSV file. Exporting produces a snapshot you can edit offline or reuse as a template, and importing loads that data back onto the phone system. This is the fastest way to add or update many extensions at once.

Note

Exporting and importing SIP extensions requires administrator access to your phone system’s management portal. If you do not see the Export and Import buttons, your account does not have this permission.

Export all extensions

Downloading your extensions as a CSV file gives you a working copy you can add to, trim down, or edit in bulk before loading it back in.

1. Log in to the Cloud Voice Dashboard at https://portal.voice.izt.cloud and click Login to open your phone system’s management portal with full administrator access, then open Extension and Trunk > Extension.

2. Click Export.

   The CSV file downloads to your computer. For a breakdown of each column and the values it accepts, see Extension Parameters.

Import SIP extensions

Tip

Export your current extensions first and edit that CSV, instead of building a file from scratch. Starting from a real export keeps the column layout correct and saves time.

Before you begin

Your import file must meet these requirements:

• Format: UTF-8 encoded CSV
• Size: under 50 MB
• File name: fewer than 127 characters
• Parameters: every value must satisfy the field rules described in Extension Parameters

Caution

When you finish editing the CSV, save it back as UTF-8 encoded CSV. Many spreadsheet apps default to a different encoding or file type on save, and a file that is not UTF-8 CSV, larger than 50 MB, or named with 127 or more characters will fail to import.

Import the file

1. Log in to the Cloud Voice Dashboard at https://portal.voice.izt.cloud and click Login to open your phone system’s management portal with full administrator access, then open Extension and Trunk > Extension.

2. Click Import.

3. In the dialog that opens, click Browse and choose your CSV file.

4. Click Import.

   The extensions from your file appear in the Extension list.