Set up Parking Number

Call parking lets someone put a live call on hold at a shared slot so it can be picked up from any other phone on the system. When a call is parked, Cloud Voice assigns it a temporary parking number, and whoever wants the call dials that number to retrieve it. Out of the box, these numbers run from 6000 to 6099. If that range clashes with your extension or feature-code numbering, you can redefine it.

Note

Each number in the range is one parking slot, so the width of the range sets how many calls can be parked at the same time. The default range (6000 to 6099) gives 100 slots.

Change the parking number range

1. Sign in to the PBX (Private Branch Exchange, your phone system) web portal and open Call Features > Feature Code > Call Parking.
2. In the Parking Number Range field, type the range you want to reserve for parked calls. Enter it as a start and end number (for example, 7000-7099).
3. Click Save, then Apply.

Caution

Pick a range that does not overlap your extension numbers or any other feature code. An overlap causes number conflicts, so parked calls or those extensions may become unreachable. The new range only takes effect after you click Apply, not on Save alone.

Tip

The same range can be adjusted from PBX Settings > Preferences > Extension Preference > Parking Extension.