Add an Allowed IP Address

Cloud Voice enforces security rules that can automatically block suspicious traffic. If a source you trust risks being caught by those rules, add its IP (Internet Protocol) address or domain to the allowlist. Any entry on the allowlist is always permitted to reach the system.

Add an entry to the allowlist

1. Sign in to the Cloud Voice web portal and go to Security > Security Rules > Allowed IPs, then click Add.

2. In the Name field, give the rule a label you will recognize later.

3. (Optional) Use the Description field to record why the rule exists or any other detail worth noting.

4. Open the Type drop-down and pick how you want to identify the trusted source:

   • IP Address: enter the address in the IP Address field.
   • Domain: enter the domain in the Domain field.

   Note

   Choose IP Address when the trusted source connects from a fixed, known address. Choose Domain when the source is identified by a hostname instead of a single address.

5. Click Save.

Result

Once saved, Cloud Voice always accepts connections from the IP address or domain you allowed, regardless of the other security rules in place.

Caution

An allowlist entry bypasses the automatic blocking that protects your system. Only add sources you fully trust, and keep the list as short as possible.