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Cloud Voice Documentation

Manage Blocked Numbers

Once you have created blocked numbers lists, you can revise their details at any time or remove lists you no longer need. This page walks through both tasks.

Edit a blocked numbers list

Section titled “Edit a blocked numbers list”

Edit a list when a number needs to be added or removed, when the list name no longer describes its purpose, or when you want to change how the block is applied.

  1. Sign in to the Cloud Voice management portal and open Call Features > Blocked/Allowed Numbers > Blocked Numbers.

  2. Find the list you want to change and click the edit icon on its row.

    Edit icon used to open a blocked numbers list for changes

  3. In the window that opens, adjust the list name, the number or numbers it contains, or the block type to match what you need.

  4. Click Save, then Apply to put the changes into effect.

Delete blocked numbers lists

Section titled “Delete blocked numbers lists”
  1. Sign in to the Cloud Voice management portal and open Call Features > Blocked/Allowed Numbers > Blocked Numbers.
  2. To remove a single list:

    1. Tick the checkbox next to the list, then click the delete icon.

      Delete icon used to remove a selected blocked numbers list

    2. Confirm by clicking OK in the prompt.

  3. To remove several lists at once:
    1. Tick the checkboxes of every list you want to remove, then click Delete.
    2. Confirm by clicking OK in the prompt.