Manage Conference Rooms

A conference room is a virtual meeting room that callers dial into to talk together on one call. Once a room exists, you can adjust its settings at any time from the PBX (Private Branch Exchange, the system that routes your phone calls) web portal, or delete it when it is no longer needed. This page covers both tasks.

Edit a conference room

Note

The conference room number is fixed when the room is created and cannot be changed afterward. Every other setting remains editable. If you need a different number, create a new room instead.

1. Sign in to the PBX web portal and open Call Features > Conference.
2. Find the conference room you want to change, then click the edit icon next to it.
3. Adjust the room’s settings to suit your needs.
4. Click Save, then Apply.

Caution

Changes are not live until you click Apply. If you click Save but skip Apply, the portal keeps your edits as pending and callers still get the old settings. Always finish with Apply.

Delete conference rooms

You can remove a single conference room or clear several at once.

Caution

Deleting a room removes it permanently. Anyone who dials that room number will no longer reach a conference, and the number is freed for reuse. There is no undo: to bring the room back you must create it again from scratch. Confirm the room is not in active use before you delete it.

To delete one room:

1. Sign in to the PBX web portal and open Call Features > Conference.
2. Click the delete icon next to the room you want to remove.
3. Click OK, then Apply.

To delete rooms in bulk:

1. Sign in to the PBX web portal and open Call Features > Conference.
2. Select the checkbox for each conference room you want to remove, then click Delete.
3. Click OK, then Apply.