Change Audio Settings

The Cloud Voice App lets you tune how calls sound and feel on your phone. You can pick a ringtone, decide whether the device vibrates for incoming calls, and turn keypad tones on or off.

Open audio options

1. On the Calls page, tap your account in the top-left corner.
2. Tap Settings > Audio Options.

Available settings

Adjust any of the following to match your preferences.

Tip

These options change only how the Cloud Voice App alerts you. They do not affect the ringtone, vibration, or keypad tones of your phone’s built-in dialer. If a user reports “no ring” or “no vibrate” for work calls, check these settings first.

Setting	What it controls
Ringtone	Choose the ringtone that plays for incoming calls. Assigning a distinct tone helps you tell Cloud Voice App calls apart from your regular mobile calls, and can also signal which source a call is coming from. See Set Ringtones for Incoming Calls for details.
Vibrate	Turn vibration on or off for incoming Cloud Voice App calls.
Dial Pad Tones	Turn the keypad tones on or off.

Note

The Vibrate option is available only in the Cloud Voice App on Android.