Check which Cloud Voice App clients are signed in to your account

You can stay signed in to Cloud Voice App on several devices at the same time. From the mobile app, a quick check shows which of your other clients are currently connected. This is useful when you want to confirm where you are signed in, or to notice a session you did not start.

1. Open the Call page and tap your account name in the top-left corner.

2. Any other clients you are signed in on appear next to your name, each shown with an icon that identifies the device.

   

   Note

   The client you are currently using (the Mobile client) does not list itself here. Only your other active sessions appear, and the icons cover the Web client and the Desktop client.

Use the following icons to tell which clients are connected:

• You are signed in on the Web client.
• You are signed in on the Desktop client.
• You are signed in on both the Web client and the Desktop client.

Caution

If a client shows as signed in and you did not start that session yourself, treat it as a possible sign that someone else has your credentials. Change your account password and let your administrator know.