Switch between Accounts on the Mobile App

Once you have more than one account signed in on the Cloud Voice App, you can jump from one to another right inside the app. This is useful when you handle separate accounts, for example a personal extension and a shared team account, and need to move between them quickly. There is no need to sign out of the current account first.

Before you start

Make sure at least two accounts are already signed in on the app. See Add Multiple Accounts to the Mobile App.

Switch accounts

1. On the Calls page, tap your account in the top-left corner.

2. Open Account Management.

   Note

   Account Management lists every account currently signed in on this device. The account you are using now is the active one; the others stay signed in in the background, so you can switch back the same way at any time.

3. Tap the account you want to use.

   

   Tip

   Tap the information icon next to any account to view its details before switching.

The app reloads and you are now signed in under the account you selected.