Log out of other Cloud Voice App sessions from your phone

You can stay signed in to the Cloud Voice App on more than one device at the same time. Each place you are signed in is a separate session (for example, one on your phone, one on your computer’s desktop app, and one in a web browser). If you left yourself signed in on a computer, you can end those desktop or web sessions directly from the app on your phone.

Tip

This is a good habit for security. Sign out any old or unexpected session after you use a shared or public computer, or if you think someone else may have access to a device you were signed in on.

1. On the Call screen, tap your account in the top-left corner.

   Any other Cloud Voice App sessions signed in under your account appear next to your name.

   

   Note

   Only your other sessions are listed here. The phone you are holding is the current session, so it does not appear in this list. To sign out of the phone itself, use the app’s own log-out option instead.

2. End a session:

   a. Tap the icon for the session you want to sign out.

   b. On the Logged In screen, tap Log out of Desktop Client or Log out of Web Client, depending on the session you tapped.

   c. Tap OK in the confirmation window.

   Caution

   Signing out takes effect right away. Whoever is using that device is logged out immediately and must sign in again before they can use the Cloud Voice App there. Double-check you picked the correct session before you confirm.