Mark or Remove Favorite Contacts

Favorites give you a shortcut to the people you reach most often. When you flag a contact as a favorite in the Cloud Voice App desktop client, it is collected in a dedicated Favorite Contacts list so you can locate and call them quickly instead of scrolling through your full directory.

Requirements

Favorite contacts are available in the following desktop client versions:

• Cloud Voice App for Windows: version 1.4.9 or later
• Cloud Voice App for Mac: version 1.4.9 or later

Note

If the Add to Favorite Contacts option does not appear in a contact’s menu, your desktop client is most likely older than version 1.4.9. Update the app first, then try again.

Mark a favorite contact

1. In the Cloud Voice App desktop client, open Contacts.

2. Locate the contact you want, click the more icon , and choose Add to Favorite Contacts.

   

   The contact is now flagged as a favorite and appears in your Favorite Contacts list.

   

Tip

Mark the handful of people you call most often. They stay one click away in the Favorite Contacts list instead of buried in the full directory.

Remove a favorite contact

1. In the Cloud Voice App desktop client, open Contacts.

2. At the top-left of the workspace, click the group icon and select Favorite Contacts from the drop-down list.

   

3. Find the contact you want to drop, click the more icon , and choose Remove from Favorite Contacts.

   

   The contact is removed from your Favorite Contacts list.

Note

Removing a contact from favorites only clears the shortcut. The contact stays in your directory and you can still find and call them the usual way.