Change Incoming Call Pop-up Location

When a call comes in, the Cloud Voice App shows a notification pop-up so you can answer, decline, or check who is calling. Out of the box this pop-up sits in a fixed spot, the bottom-right corner on Windows and the top-right corner on macOS. If that placement gets in your way, you can move it to whichever corner you prefer.

Before you begin

Confirm you are running version 1.17.4 or later of the Cloud Voice App for desktop.

Note

This setting was added in version 1.17.4. If you open Settings and do not see an Incoming call pop-up location section, your app is older than that and needs updating first.

Reposition the pop-up

1. Open the app’s Settings. How you get there depends on your operating system.

   • Windows: Right-click the Cloud Voice App icon in the system tray, then choose Settings.

     

   • macOS: In the menu bar, click Cloud Voice App, then choose Settings.

     

2. Under Incoming call pop-up location, pick the corner where you want notifications to appear.

   

   Tip

   Pick a corner that stays clear of the apps you keep open while working, so the pop-up does not cover what you are looking at when a call comes in.

The next time a call reaches you, the pop-up appears in the corner you selected.

Note

If you use more than one monitor, the incoming call pop-up shows up on the same screen as the Cloud Voice App window.