How to set the Cloud Voice App as the default calling app?

When you make the Cloud Voice App Desktop Client your default calling app, Windows routes any tel: link you click, on a web page, in an email, or in another program, straight into the app so the call starts without extra steps.

Note

This applies to the Windows desktop client only.

The steps differ slightly between Windows versions. Follow the section that matches your machine.

Windows 11

1. Click the Windows search bar and type default apps.

2. Open Default apps from the results.

3. Under Related settings, select Choose defaults by link type.

   

4. Assign the app to the TEL protocol:

   

   1. In the Set defaults for link types search box, type tel.

   2. In the TEL section, click Choose a default.

      Note

      If another app is already set for the TEL protocol, click that app instead to change it.

   3. Choose Cloud Voice App Desktop Client.

   4. Click Set default.

Windows 10

1. Click the Windows search bar and type default apps.

2. Open Default Apps from the results.

3. Scroll down and select Choose default apps by protocol.

4. Find TEL in the list, click Choose a default beside it, and select Cloud Voice App Desktop Client.

   Note

   If another app is already set for the TEL protocol, click it and select Cloud Voice App Desktop Client.

   

Tip

To confirm it worked, click any phone number link on a web page or in an email. Windows should open the Cloud Voice App Desktop Client and start dialing that number.