Download Fax Data

Every fax you send or receive in the Cloud Voice App is recorded as a log entry, and the underlying document is stored alongside it. You can pull this data out whenever you need it: grab a batch of logs together with their fax files, or save a single document on its own.

Tip

Pick the method that fits the job. The bulk download also includes the .csv log, so reach for it when you need a record of the fax activity and not just the pages. When you only need one document to forward or file, the single-file download saves the .pdf on its own.

Download logs together with their fax files

1. Sign in to the Cloud Voice App and open Fax Management > Fax.

2. Optional: Use the filters above the list to find the entries you want.

   

   Filter	What it does
   Fax Direction	Choose Send or Receive to show only outbound or inbound faxes.
   Status	Restrict the list to faxes with a particular status.

   Note

   For a tighter result set, apply the per-column filters within the list as well.

3. Tick the checkbox next to each log you want, then click Download.

   

   The export arrives as a .zip archive. Inside you’ll find a .csv file holding the log details plus a .pdf for each fax document.

Download a single fax file

1. Sign in to the Cloud Voice App and open Fax Management > Fax.

2. Optional: Use the filters above the list to locate the log whose document you need.

   

   Filter	What it does
   Fax Direction	Choose Send or Receive to show only outbound or inbound faxes.
   Status	Restrict the list to faxes with a particular status.

   Note

   For a tighter result set, apply the per-column filters within the list as well.

3. Click the download icon on the row for that log.

   

   The document is saved on its own as a .pdf file.