Delete Faxes

Every fax you send or receive in the Cloud Voice App is recorded as a log entry, and the document itself is stored alongside it. When you no longer need a particular fax, you can clear it out at any time.

Caution

• Removing an outbound fax that is still waiting to be sent cancels its delivery.
• A delete removes both the log entry and the stored fax document from your Cloud Voice App.

Delete one or more faxes

1. Sign in to the Cloud Voice App and open Fax Management > Fax.

2. Optional: Use the filters above the list to find the faxes you want to remove.

   

   Filter	What it does
   Fax Direction	Choose Send or Receive to show only sent or only received faxes.
   Status	Pick a delivery status to show matching faxes.

   Tip

   You can further refine the results using the column filters within the list itself.

3. Delete the faxes you no longer need.

   Tip

   If a fax might be needed again (for records or compliance), download or save a copy before deleting it. A deleted fax is cleared from your Cloud Voice App along with its log entry.

   To delete a single fax:

   

   1. Locate the fax in the list and click the drop-down arrow at the far right of its row, then choose Delete.
   2. Confirm by clicking OK in the dialog that appears.

   To delete several faxes at once:

   

   1. Tick the checkbox next to each fax you want to remove, then click Delete.
   2. Confirm by clicking OK in the dialog that appears.

The selected fax logs and their stored documents are removed.