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Delete Faxes

Every fax you send or receive in the Cloud Voice App is recorded as a log entry, and the document itself is stored alongside it. When you no longer need a particular fax, you can clear it out at any time.

  1. Sign in to the Cloud Voice App and open Fax Management > Fax.

  2. Optional: Use the filters above the list to find the faxes you want to remove.

    Filter controls positioned above the fax list

    FilterWhat it does
    Fax DirectionChoose Send or Receive to show only sent or only received faxes.
    StatusPick a delivery status to show matching faxes.
  3. Delete the faxes you no longer need.

    To delete a single fax:

    Delete option shown for one entry in the fax list

    1. Locate the fax in the list and click the drop-down arrow Drop-down arrow at the far right of its row, then choose Delete.
    2. Confirm by clicking OK in the dialog that appears.

    To delete several faxes at once:

    Multiple fax entries selected for bulk removal

    1. Tick the checkbox next to each fax you want to remove, then click Delete.
    2. Confirm by clicking OK in the dialog that appears.

The selected fax logs and their stored documents are removed.