Delete Faxes

Every fax you send or receive in the Cloud Voice App is recorded as a log entry, and the transmitted file is stored alongside it. When you no longer need certain faxes, you can clear them out one at a time or in bulk.

Danger

Deleting a fax is permanent. There is no undo, so confirm you have the correct faxes selected before you delete.

• Deleting a fax removes both the log entry and the stored fax file from the Cloud Voice App.
• If you delete an outbound fax that is still waiting to go out, the send is cancelled.

Delete faxes

1. Sign in to the Cloud Voice App and open Fax Management > Fax.

2. Optional: Use the filters above the list to find the faxes you want to remove.

   

   Filter	What it does
   Fax Direction	Choose Send or Receive to show only outbound or inbound faxes.
   Status	Pick a status to show only faxes in that state.

   Tip

   You can also apply the per-column filters in the list itself to narrow the results further.

3. Delete the faxes you no longer need.

   To delete a single fax:

   

   1. On the right side of the fax log, click the menu, then choose Delete.
   2. Click OK to confirm.

   To delete several faxes at once:

   

   1. Select the checkbox next to each fax you want to remove, then click Delete.
   2. Click OK to confirm.

Result

The selected fax logs and their stored files are removed from the Cloud Voice App.